Graphic/Web Assistant II Grade D

Clerical and Technical generic job description

Family: Technical Support
Job Code: 758

Representative duties:

Formulates concepts, content and identity including logos, mast heads, etc., based upon assessment of client needs. Design creative, cost effective solutions for websites, publications, teaching materials, charts, newsletters, etc. Provide alternative designs to clients and information on techniques of production, paper and ink colors, project specifications, graphic content, and media requirements
Designs, edits, proofreads, prepares layouts and formats printed materials including publications, brochures, flyers, newsletters, banners, display panels and charts, utilizing appropriate equipment and/or software. Makes stylistic structural, factual and grammatical corrections. Orders licensed materials
Maintains, modifies and updates and existing website utilizing an editor or HTML. Keeps website current, determines sources of and compiles information for updates and input. Assists in website design, editing, and developing content of site. Identifies, evaluates and solves website problems. Tests and evaluates web pages for accuracy and functionality. Updates links as needed
Researches, evaluates and selects internal/external printers as appropriate. Develops cost estimates, printing specifications and schedules. Carries projects through to completion. Coordinates price quotes, proof viewing, and production schedules. Ensures print deadlines are met and finished project complies with job request
Develops internal departmental procedures and standards to ensure consistency with University website and desktop publishing guidelines
Writes copy and captions for departments, schools and university publications and websites
Investigates, tests, evaluates and recommends technological upgrades, software and equipment
Scans material. Maintains image quality and resolution. Corrects digital scans for color, contrast and density. Uses software to enhance, manipulate, resize, or retouch digital files for publication
Establishes and maintains paper and database files of past materials, illustrations, graphics and contacts
Performs related administrative duties such as training, overseeing support staff, coordinating unit publications, billing/accounting functions and creating pricing lists

The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.

Required knowledge:

Advanced knowledge; college degree; substantial knowledge in a specialized field; substantial knowledge in a broader field of learning. Working knowledge of business, accounting, or commercial procedures; detailed knowledge in a particular area of business, accounting or commercial procedures
Working knowledge of University organizational policies and procedures generally; detailed knowledge of one or several areas of University academic, administrative, or financial rules and procedures

Required skills:

Extracts and compiles a range of data from a variety of written sources, personal contacts and/or databases selected independently; interpretation and limited analysis of data
Classifies material for filing; use of straightforward or complex filing systems
Understands more complicated written instructions, memoranda, policy statements, etc.
Composes or substantively edit material for publication
Regular, skilled use of more complex machines; responsibility for troubleshooting and maintenance necessary to ensure consistent operation at a high quality level; and/or sophisticated manipulation of a database

Office and administrative skills:

Keyboards statistics, graphs, manuscripts, manuals, slide presentations, and other complex material
Merges, edits, and manipulates data to generate complex reports
Advises, screens, and refers callers and visitors

Experience, education, and formal training:

Six years of related work experience, four of them in the same job family at the next lower level, and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education

Complexity and organization:

Wide variety of complicated job tasks with numerous processes and methods that require coordinating
Occasionally coordinates or organizes the work of others

Interpersonal relations:

Ongoing involvement with others outside immediate work unit
Offers or obtains specialized information and provides assistance on complex matters
Understands and evaluates what is being said and responds with complex answers that may take time to give

Supervisory guidelines:

Work may or may not be reviewed
Incumbent plans and schedules own work and/or work of others based on the understanding of supervisor’s broadly defined objectives and priorities. Supervisor reviews the work only after its completion
Instruction provided only in very rare instances

Independent judgment

Established procedures and policies to govern some work situations
Regular exercise of independent judgment or initiative
Problems cannot be solved by following established procedures; solutions must be found independently

Leadership responsibility:

Occasionally provides work guidance or orientation for non-routine procedures/policies
Sometimes distributes and monitors work

Impact and consequence of error:

Work has some affect both outside the work unit, and outside the University
Errors are difficult to recognize and correct
Errors or mistaken release of confidential information can cause harm or financial loss to individuals, departments, and the University, or to other individuals and groups

Working conditions:

Slight possibility of safety risks
Workday regularly includes multiple or conflicting demands, deadlines, emergencies or time pressures
Work regularly requires sustained concentration
Work requires some physical effort or some dexterity