Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in March 2022. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
IT Update News from 04/2022
Change to how requests to access to ServiceNow assignment groups are managed
In ServiceNow, groups control access to the ServiceNow system and individual assignment groups or teams. Members of these assignment groups are responsible for processing tickets assigned to that team. You can use our Group Management form to submit requests for changes to group membership. This...
Fit for Purpose Computing at Yale – MyApps Pilot for Mac users
The Yale Information Technology Services (ITS) Fit for Purpose Computing team is happy to announce that the virtual computing platform, MyApps at Yale, is now available as a pilot program to staff using Apple computers.
MyApps for Mac Users is now available for Yale employees. The...What’s New with Cybersecurity Awareness
Did you “power up your passwords” during our Use Secure Passwords awareness campaign? We hosted many events over the past several months including:
How to enhance your password security An overview of passwords managers Interactive Kahoot competitions to build...FY22 IT Performance Management
It’s that time of year again; the ITS performance and merit review process is underway. While feedback should be continuous throughout the year, the formal FY22 process has started and will continue through July.
For M&P staff, reviews inform merit or salary recommendations, while...
Promoting psychological safety and more discussed at the IT Leadership Team meeting
The IT Leadership Team met on March 30 to discuss the following projects and highlights:
Balanced Scorecard Item – Employee Engagement FrameworkWhat is psychological safety? Dr. Amy Edmondson, Harvard Business School professor coined the term as “a belief that one will not be punished...
Fit for Purpose Computing initiative focuses on end-user computing needs
Yale Information Technology Services (ITS) has launched a Fit for Purpose Computing initiative focused on a better understanding of end-user computing needs and the purchasing and provisioning processes currently in use across the University. This initiative will capture the experiences...
IT Academy - Upcoming training and events
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings ,...
Answers to your top Job Family Redesign questions
FAQs were updated on March 9, 2023 to include Workday Enhancements
Overview Titles Compensation Structure Support and Feedback...