Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in July. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
IT Update News from 08/2023
IT Academy: Speaker Series resumes, upcoming training, and survey invite
The IT Academy resumed its speaker series for FY24 with a Café IT on “IT Early Career Development Experiences” hosted in late July. Look for future speaker series events in IT Update and participate in our survey (further in this message) to share feedback for future IT...
Celebrating one IT leader’s story of growth
Vidhya Narayanan, IT Director of Health Software Solutions and Engineering Learning and growth are one of the many benefits of an enriching experience at Yale and part of what makes leadership opportunities possible. Vidhya Narayanan, IT Director of Health Software Solutions and Engineering,...
New ACIO for Health Sciences
Yale IT is excited to announce that Dr. Wies Rafi, supporting the Health Sciences Division as associate chief information officer, joined IT, the IT Leadership Council (ITLC), and the Senior Leadership Team (SLT) as its newest member on August 1.
Wies began his career as a systems data...
July 2023 IT Leadership Team meeting update
At the July IT Leadership Team meeting, topics included the new GSAS course registration system, the Law School’s upgraded registration system, Balanced Scorecard updates, as well as a FY24 discussion, and more.
Launching an improved registration system for the Graduate School of Arts...Cybersecurity awareness updates: August 2023
Summer is great for relaxing our minds and bodies, but not our cybersecurity muscles! With the new academic year upon us, it’s a good time to refresh our security practices.
Phishing attackers never rest and we continue to see...
Actions required: ServiceNow incident categorization changes coming soon
Summary
Service Management will be implementing new incident categorization within ServiceNow continuous improvement. We expect these changes to launch later this August - look for updated communications. Pre- and post-launch actions are required - see Details for more information. Details...