Day-to-day clinical and unit operations management
Direct day-to-day clinical practice operations including: patient scheduling, coding and charge entry, collections, and credentialing.
Deliver high-quality and cost effective business, financial and administrative support operations (hiring, facilitites management, etc.) to faculty, students, and staff.
- Provide unit financial management, budgeting, and reporting for Yale’s schools, departments and units.
- Perform operational activities (hiring, buying/paying, expense management, etc.) for faculty, students, and staff
- Establish collaborative, joint problem-solving partnerships with process owners
- Determine clear service level expectations, decision rights, and escalation mechanisms
- Continuously improve business operations services
Business Operations supports Yale schools, departments, and units