Career Corner: Succeed with customers

Whether you work directly with customers, clients, or stakeholders on a day-to-day basis, or quietly support behind-the-scenes work, we all play an integral role in supporting Yale’s mission of committed excellence. How can you bring your best foot forward to deliver your own brand of customer service?

Yale has curated a collection of LinkedIn Learning videos on Developing and Enhancing Soft Skills to help enhance the many facets of customer service.  From Customer Service Foundations to Interpersonal Communication, these online resources can help fine-tune the valuable role you play at Yale. For further information or questions, contact us at