Submitting Inquiries and Work to Procurement

SERVICE DESCRIPTION EMAIL ADDRESS
Specialized Purchasing Support (Tier 2)

Utilize the portal for the following work requests:

  • Support purchasing a good/service
  • Contract/Agreement discussions, reviews, signature requests
  • Policy and procedure interpretation questions.
  • Help in completing Sole Source, ICE, Comparative Bid Forms
  • Data Analysis Requests
  • Issues with Suppliers
  • Close a PO(s)
 Purchasing Intake Portal

SERVICE DESCRIPTION EMAIL ADDRESS
General Payment Process Support

Contact the Finance Support Center (FSC) for help with any inquiries that you have regarding:

  • Accounts Payable (e.g., Invoices, Supplier Invoice Requests)
  • Expense Management, including Spend Authorizations
  • Supplier-related questions
 askfinance@yale.edu or call 203-432-5394
Submit an Invoice

Invoices that need to be processed and paid.

  • Invoices should only be submitted in PDF or TIFF format.
  • Multiple attachments can be sent per email, but each attachment can only contain one invoice.
 yss.invoices@yale.edu
Submit a Sub-Award Invoice Used by Subcontractor and departments that received the invoice instead of AP. yss.subcontracts@yale.edu
Supplier Changes
  • Changes to the supplier record or reactivate a supplier.
  • Requests to review payment terms.
 supplier.change@yale.edu

SERVICE DESCRIPTION EMAIL ADDRESS
Purchase Card Application, Changes and Exceptions Submit applications for new purchasing card, changes and exceptions purchasing.card@yale.edu

SERVICE DESCRIPTION EMAIL ADDRESS
General Purchasing Support
  • Reopen a Purchasing Order (PO)
  • Report Issues with Suppliers
  • Submit ID Card requests for Suppliers that need access to Yale-Owned/Operated buildings.
 purchasing.helpdesk@yale.edu