Yale Shared Services (YSS) Daily Update

February 23, 2017

Yale Shared Services (YSS) is currently processing transactions for these YSS receipt dates: 

Receipt Dates

Unit | Transaction Type

Service Level Agreement

Days Delayed

22-FEB-17

Vendor Compliance Unit (VCU)

New Vendor and Site Set-Ups

3 Business Days from Date of Receipt in AP

0 Days Outside of Service Level Agreement

23-FEB-17

Processing Unit

Invoices/Subcontracts

5 Business Days from Date of Receipt in AP

0 Days  Outside of Service Level Agreement

22-FEB-17

Processing Unit

Check Requests

5 Business Days from Date of Receipt in AP

0 Days Outside of Service Level Agreement

21-FEB-17

Holds Unit

Invoices On Hold

5 Business Days from Date of Hold

0 Days Outside of Service Level Agreement

20-FEB-17

Processing Unit

EMS (YSS Partners ONLY)

5 Business Days from Date of Receipt

0 Days Outside of Service Level Agreement

23-FEB-17

YSS Contact Center

Inquiry Processing

2 Business Days from Date of Receipt

0 Days Outside of Service Level Agreement