Voicemail Timestamp Moving to Beginning of Message

April 18, 2018

Based on feedback from the community, on Saturday, April 21, starting at 7:00 p.m., ITS will change the order the voicemail system announces timestamp information. Instead of hearing timestamp information at the conclusion of a message, the system will now provide this information at the beginning.

This change will occur over a six-hour period due to the large volume of voicemail boxes on campus. Yale ITS does not expect any interruption to the voicemail or phone systems during this process. Telephone calls and voicemail messages will work normally during this window. Individuals may log into their voicemail boxes to retrieve, delete, or forward voicemail messages during this change.