Organizational Announcement - Yale Operations

September 5, 2018

Dear Colleagues,

I write to inform you that Kathy Byington, Associate Vice President for Business Operations and Operational Excellence, has accepted a leadership position at another institution of higher education and will be leaving the University later this month. 

I want to thank Kathy for her many contributions and hard work over the last three years in leading the Business Operations staff.  While I regret that she is leaving Yale, I wish Kathy continued success as she begins the next chapter of her accomplished career. 

Moving forward, we’ll evaluate the Business Operations organization to identify opportunities to improve our overall effectiveness as a team, deepen our mutual understanding of the needs of specific business units, and consider mechanisms to improve collaboration and responsiveness.

In the interim, I will look to the Business Operations Leadership Team (BOLT) team to provide continued leadership of Business Operations.  I intend to join BOLT during this period of transition and have asked Steve Murphy and Janet Lindner to also participate in the meetings to engage in the process and ensure ongoing coordination with the central functions. Sarath Kraus will continue to manage the BOLT agenda reporting to me.

I am also committed to maintaining our focus and momentum of the Operational Excellence and Change Management programs now primarily focused on Workday stabilization projects and selected strategic initiatives such as the new job classification for staff.  I am transitioning senior leadership of the program to our Chief Information Officer, John Barden, who is very well positioned to assume this added responsibility.  John’s organization will expand to include the Operational Excellence team led by Chris Farmer; and the Change Management team led by Karen Polhemus. 

I intend to reach out to deans and staff for input and recommendations, and my goal is to complete this effort during the fall semester. I look forward to your feedback and help in positioning Business Operations to provide effective service to the university’s mission in education, research and preservation. As the evaluation of the current organization evolves in the coming months, I will update you on progress and further decisions.

Please reach out to me if you have any questions or comments.


Jack Callahan