New security process may affect supplier change requests

October 17, 2018

To safeguard against fraudulent attempts to Yale’s bank account and Supplier Database, change requests submitted by existing suppliers will be validated by Yale. Yale Shared Services will contact the supplier and ask them to verify information that only the supplier’s representative and Yale Shared Services would know.


This new verification process may increase the five business day turnaround time for supplier change requests.

Yale Shared Services is reviewing the current processes and forms that support the supplier set-up and change process to identify areas that are vulnerable to fraud attempts. The full review is expected to be completed by November 2018.  Once the review is complete, all suggested changes and impacts will be communicated through the Business Update.

Please continue to follow all University policies and procedures regarding Supplier Change Requests and use the current Workday business process for Supplier Change Requests.