Reminder to review Desktop Backup configurations

February 21, 2019

As we all know, ensuring the security of our client’s data is critical. Their data is the ONLY thing we cannot fix or replace if lost or damaged.

As a reminder, Yale’s Desktop Backup service, also known as Code42 or CrashPlan, is available to all faculty and staff using Yale owned devices. However, it is imperative to remember that Desktop Backup is a self-service tool and must be configured to backup data.

Except for Yale-owned computers in Health Insurance Portability and Accountability Act (HIPAA) covered components of the university, individuals using the Desktop Backup Service on any other computers need to configure the Code42 software, or request assistance in doing so.

Additionally, by default, the service is configured to back up data only in individuals’ home directories. Data stored outside home directory locations is at risk unless the settings are manually changed. Detailed information can be found in KB0003840 – Using CrashPlan to backup data (requires login).