Gartner Technical on-site Monthly

March 25, 2019

As a means of supporting our key initiatives in 2019, and maximizing the Gartner For Technical Professionals (GTP) services we have available from our vendor partner, we have scheduled Gartner open office hours. A Gartner Account Executive, Chris Sherman, will be on site once a month for the next several months, from 8:30 a.m. through 4:00 p.m., at different Yale locations. The first onsite GTP office hours was held on Friday, March 22, at 25 Science Park. We strongly encourage you reach out to Chris directly at to book an appointment during each office hours window. We will announce a schedule of upcoming GTP office hour dates and locations in a future edition of IT Update
Some sample questions that Gartner helps their clients address include:
  • What are other organizations doing in this technology area/space?
  • How would I begin investigating this type of initiative?
  • Who are the top vendors in this space (pros/cons)?
  • How have other institutions successfully completed this or similar initiatives?
  • What are the best practices for beginning this type of initiative?
  • Do you have any tools or templates that can help me begin or accelerate this initiative?
  • What are the top trends in Education that I should be aware of?
  • Can you review this request for proposal and provide advice?
  • Can you provide a maturity assessment of this specific department and expert advice on how to increase maturity?
To maximize your time with Chris, below are structured talking points you may wish to prepare to provide him: 
  • Here is why this business technology item is strategically important to the enterprise and me at this specific phase of the project …
  • Let me explain where we are in our journey and what we believe we need to do next on this …
  • The top three areas that we need ‘specific’ strategic advice and/or insight on related to our challenges are …
To learn more about this service, view Gartner’s web site or contact Chris directly at
For questions or concerns about the pilot specifically, contact Andy Newman at