Network Maintenance and Brief Outage Next Weekend

May 30, 2019

As part of 300 George Street Data Center decommissioning, planned maintenance will occur in the ITS data centers next weekend, Saturday, June 8, between 6:00 and 8:00 a.m., and Sunday, June 9, between 5:00 and 9:00 a.m.
 
On Sunday, June 9, 2019, from 7:00 a.m. – 9:00 a.m., expect two brief (under five minutes) outages to and from the data centers, impacting the Central, Medical, and West Campus networks, including wireless. Inbound email may be delayed and established VPN sessions may be dropped. Desk phones, including call center phones will be impacted. Blue emergency phones will NOT be impacted. 
 
If you are responsible for a data center application, especially one that is infrequently used, we recommend that you test your application after 9:00 a.m. on Sunday, after maintenance concludes and report any issues you observe.
 
For updates, please look at the IT system status page.
 
Maintenance schedule:
 
  • Saturday, June 8, 2019:
    • 6:00 a.m. – 8:00 a.m. - No outages expected
       
  • Sunday, June 9, 2019:
    • 5:00 a.m. – 7:00 a.m. – No outages expected 
    • 7:00 a.m. – 9:00 a.m. – As maintenance is performed, expect two brief (under five minutes) outages to/from the data centers, impacting the Central, Medical, and West Campus networks, including wireless. Desk phones, including call center phones. Inbound email may be delayed and established VPN sessions may be dropped. Note: Blue emergency phones will NOT be impacted. 
    • Application owners may wish to test their applications after 9:00 a.m. on Sunday, after maintenance concludes.
 
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