CMDB Initiative update

July 25, 2019

In April, John reported that we were beginning a light Configuration Management Data Base (CMDB) effort. This initiative kicked off at the beginning of June with a limited scope that includes the assets in our on-premise data centers. This effort will also include the decommissioning of Aperture - the software that currently tracks data center assets.  
A goal of this effort is to improve operations by enhancing our ability to assess the impact and risk of change and accelerate the root cause analysis of incidents. It will also begin to lay the foundational blocks needed to support the maturing needs of Foundational Technologies.
The CMDB roles, responsibilities, and governance model are being defined to ensure the success of the current effort, maintain the health of the CMDB, and define the future roadmap.