Police Dispatch and Central ID Centers get makeover

August 15, 2019

The Yale Police Dispatch Center is now state of the art. A recent renovation included all new computer equipment, new consoles, an added station, new flooring, and seven large wall-mounted monitors. With this modern setup, the dispatchers have more flexibility, access to every camera around campus, and the ability to view situations in real time. They also have 24/7 access to news and weather and can send out emergency notices for inclement weather, building issues, or other situations.

This renovation replaced out-of-date equipment, including 10-year-old computers, and combined other systems; now the dispatchers have access to everything from their station.  If a crime or other issue is occurring, they can view it live on the new wall monitors and radio very specific information to the officers out in the field. Local and state agencies can use the extra console station to dispatch out of the Yale Dispatch Center during a large event like Commencement or during an emergency.

“I’m very impressed with the final product. Our dispatchers now have everything right in front of them. All this new technology allows them to work more intuitively, and each dispatcher now has access to every campus cameras.  Before, one only station had access.  It’s exciting watching it in action,” said Greg Catania, communications manager, Yale Police Department.

Central ID Center – new look and services

The Central ID Center, located behind Yale Health, got a recent facelift. To make the environment more open and efficient, a cubicle was removed, and the reception counter extended. This allows for two staff to be stationed in front welcoming and assisting customers.

In addition to the furniture rearrangement, some services have been added. Now, both the Central and Medical ID Centers offer notary servicest–free for Yale students and $3 per page for all others. By mid-August the Central ID Center will begin offering passport photos.

“All Yale diploma’s come in Latin, so to have it translated they need it notarized first. So, this has been a great added service for our community, especially the students,” said William Goldbach, assistant director, Public Safety Systems.

ID Centers hours: 

  • Monday through Friday for both locations
    • Central Campus 8:30 a.m. to 5:30 p.m.
    • Medical Campus, 8:30 a.m. to 4:00 p.m.