Running Windows 7? Action is required

October 16, 2019

This information applies only to those individuals running the Microsoft Windows 7 operating system on their computer. 
 
Windows 7 will no longer be supported by Microsoft after January 14, 2020. Devices running Windows 7 will not meet the required University’s minimum-security standards after this date. Operating systems that have reached end of life present significant potential threat to the University. Due to time and effort involved in migrating to a modern operating system platform, it is necessary to act now. Action should be taken as soon as possible to ensure computers are running a supported and secure operating system.

Action Required

Central IT-managed computers
(including Managed Workstations)
All other Windows computers 
(not managed by ITS)
Department Distributed Support Providers will contact affected individuals to discuss their options. If your computer is more than 5 years old, it will likely require a hardware upgrade or replacement to support Windows 10. ITS strongly recommends individuals upgrade to a supported operating system (Windows 10). If your computer is more than 5 years old, it will likely require a hardware upgrade or replacement to allow it to support Windows 10. 
 
ITS recommends computers be replaced every four years to maintain productivity as software advances.
 
Those who do not remediate their systems prior to January 14, 2020 will be required  to complete a policy exception request form as required by Information Security, Policy and Compliance in order to continue to use Windows 7.  Exceptions may be granted for unusual circumstances which would require the continued use of Windows 7.  Please see the Policy exception request site for more guidance.

Need Help?

If you have any questions on how to upgrade or would like to schedule an appointment to begin the process, please contact the ITS Help Desk at 203-432-9000 or your local IT support provider.
 
Thank you, 
Yale Information Technology Services