Scheduled F5 network maintenance - Possible action required - March 8

March 5, 2020

Summary

  • Yale ITS ITS will perform scheduled maintenance impacting the F5 network on Sunday, March 8, from 5:00 - 7:00 a.m.
  • As maintenance is performed, some of Yale’s websites and web-based applications may experience brief connectivity issues lasting up to 10 minutes; please refresh the page or try again later.
  • Possible actions required:
    • Do not run reports (including scheduled), or make changes to websites or applications during this maintenance window.
    • After the maintenance completes, service, website, and application owners are asked to please test and report any discovered issues to the ITS Help Desk immediately.

Details

Yale ITS will perform scheduled maintenance impacting the F5 network on Sunday, March 8, from 5:00 - 7:00 a.m.

Possible action required:
 
Anyone responsible for a service, application, or website on the F5 should test their service after 7:00 a.m. on Sunday. To report an issue, please submit a ticket or call the ITS Help Desk at 203-432-9000. Include the following information when reporting the issue: the name of the application, full URL/website address, and/or any error messages - if applicable. Additionally, you may provide a screen capture of the observed behavior.

Need help?

Visit the IT system status page for updates.

Contact the ITS Help Desk at 203-432-9000 for assistance.

Thank you, 

Yale Information Technology Services

CHG0073417