Scheduled maintenance - PaperCut - Sunday, June 28

June 25, 2020

Summary

  • PaperCut printers/copiers will not be available on Sunday, June 28, from 7:00 - 11:00 a.m. as maintenance is performed.
  • Reminder: Non-managed workstations or personal devices running a version of PaperCut below 18.3 will need to be manually updated or use one of the workarounds listed below to avoid interruption in service.

Details

PaperCut printers/copiers will be unavailable for printing due to scheduled maintenance from 7:00 - 11:00 a.m. on Sunday, June 28. 

Reminder: Computers running a version of PaperCut below 18.3 should upgrade to this version, available on the PaperCut downloads webpage. 

Need help?

Please check the IT System Status page for updates.

Individuals with ITIL-access to ServiceNow may view knowledge article KB0025056 (CAS login required) for information on how to check the version number and for download options and instructions.

If you require assistance, please contact the ITS Help Desk at 203-432-9000, your local IT support provider, or BluePrint Support.

Thank you,

Yale Information Technology Services

CHG0075118