Finance Contact Updates

Summary

As communicated in Steve Murphy’s August 12, 2020 Finance organizational announcement, we are in process of retiring the Yale Shared Services (YSS) name and current team structure. The transaction teams for the YSS services areas are being aligned with the departments responsible for the policy and process. 

• Accounts Payable and Payment Services, including the expense report processing team, is moving into Procurement under the direction of Susannah Gobbi, Chief Procurement Officer
• Payroll, YSS Tax, and Accounting and Financial Services are moving into the Controller’s Office under direction of Shannon Smith, University Controller
• Finance Support Center (FSC) and YSS P-Card team will now be under the direction of Lauren Storer, Senior Director for Finance Operations and Special Advisor to the Vice President and Chief Financial Officer.

Details

As previously communicated, the broader Yale Operations and Business Operations community should not feel any impact.  If as we go forward there are any potential changes to procedures or certain activities, impacted departments will be notified in advance.

Who to Contact for Questions and Support

For now, the contact information remains unchanged.  Any future changes to contact information will be communicated in advance, if and when they occur.

For departments who have traditionally been working with Yale Shared Services, you can continue to reach out to the Finance Support Center (FSC) with questions or for support. You can submit an online inquiry, email askfinance@yale.edu, or call 203-432-5394.  In addition, if you have specific inquiries regarding a particular area, please reach out as follows:

• Payroll – General questions or requests related to payroll services should continue to be directed to employee.services@yale.edu or 203-432-5552, or visit the Welcome Center at 221 Whitney Avenue.
• Accounts payable and expense management – General questions or requests related to accounts payable or expenses should continue to be directed to askfinance@yale.edu or 203-432-5394.

• Purchasing card application, changes and exceptions should continue to email purchasing.card@yale.edu

• Accounting Services –
  • Cost transfers and labor distributions for integrated departments can email jsald@yale.edu
  • University Sales tax reports (form 2810-FR.02) can email salestax@yale.edu

For all other inquiries, please visit this webpage for the departments and experts for whom to reach out.

If you have any questions about these changes, please contract Susannah (Susannah.gobbi@yale.edu), Shannon at Shannon.n.smith@yale.edu, Lauren at lauren.storer@yale.edu, or Steve  at stephen.murphy@yale.edu.