ePAY Update and Announcement

September 16, 2020


Project ePAY (eCommerce Payment Acceptance at Yale) is working with University departments to standardize credit card payment acceptance, processing, and reporting across the University to meet Payment Card Industry Data Security Standards (PCI DSS).

  • Departments needing a credit card processing platform, an upgrade or making a change to an existing solution must contact epay@yale.edu before beginning their search
  • Welcoming our new eCommerce Manager


Credit Card Platform Standardization

For all departments and business operations (not using EPIC), we will leverage TouchNet’s Marketplace products to build our ecommerce platform. TouchNet is a leading provider of a leading provider of integrated, comprehensive, and secure ecommerce solutions for colleges and universities. TouchNet offers a robust platform with a variety of solutions that will meet the University’s range of credit card processing needs.

To ensure we build consistency in our credit card acceptance platform, departments must contact epay@yale.edu before searching for a solution, an upgrade or making a change to an existing solution. If departments are currently conducting a search, contact epay@yale.edu before selecting a new system or finalizing any agreements. Our objective is to standardize credit card hardware and software; therefore, deployment of the TouchNet solution to your department will be within the scope of this project. A member of the team will contact you to discuss the TouchNet solution with you.

Departments will be migrated to the new solution in phases over the next 18-24 months. The project team will work with each department to assess their credit card processing environment, to deploy the TouchNet solution based on their needs, and determine the timing for their deployment. For the remainder of 2020, departments, without an ecommerce platform may volunteer to deploy the ePAY solution by contacting epay@yale.edu.

Announcement: New eCommerce Manager

We are pleased to welcome Chelsey Toong as our new eCommerce Manager. Chelsey has been with the University since 2016, most recently in Yale Hospitality as Operational Technology & Business Optimization Manager. Chelsey will be reporting to Deborah Armitage, Associate Controller. As eCommerce Manager, Chelsey will play a critical role in:

  • Coordinating PCI DSS compliance across all departments, IT, Finance and TouchNet
  • Providing ecommerce support to departments
  • Serving as a liaison between the University and YNHHS for all PCI DSS compliance issues

Questions about the Project?

Contact ePAY@yale.edu with any questions regarding this project.