IT Academy - March 2021

    March 4, 2021

    Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series, recommended online training offerings, and learning events to support the professional growth and staff development of Yale’s IT community.

    Upcoming Sessions in March 2021

    ServiceNow: Dashboards and Reporting

    On Tuesday, March 9, from 1:30—3:00 p.m., join Glenn Hasiotis from the Service Management team for a session on Dashboards and Reporting in ServiceNow.

    Developer Lunch and Learn: Mobile Accessibility

    On Tuesday, March 16, from 1:30—3:00 p.m., join the Digital Accessibility team for a session on Mobile Accessibility.

    What is the difference between mobile accessibility and web accessibility? Join the Digital Accessibility team to review what design, development, and testing considerations are needed when building an accessible mobile app. We will discuss best practices, mobile design, key native mobile accessibility concepts, and testing strategies.

    Pre-register for the March 16 Lunch and Learn training in Yale’s Training Management System (TMS). Login to Yale’s Virtual Private Network (VPN) may be required. We will email the Zoom link to individuals registered for the training session.

    Dynatrace logo

    Weekly Dynatrace Training

    Organizational Effectiveness and Staff Development

    Register for Project Management for Yale Professionals
    Login to Yale’s VPN may be required.
    March 10, 17, and 24

    Register for Data Informed Decision Making
    Login to Yale’s VPN may be required.
    March 9 and 11

    Register for Inside Out Coaching
    Login to Yale’s VPN may be required.
    March 18

    Tech Talk "text bubble with binary" icon

    Tech Talks

    March 2021

    Upcoming Events

    Image of John Gwan

    “Going Paperless with Dynamic Forms” with Jill Bassett and John Gwan

    Wednesday, March 10
    3:00—4:00 p.m.

    Please join Jill Bassett (not pictured) and John Gwan (pictured above) from the Student and Academic Support Systems team, who will present Dynamic Forms, a technology used to create paperless forms.

    This Tech Talk will highlight how ITS has offered Dynamic Forms as a service and supported a wide range of campus partners successfully implementing paperless forms. Particularly in the face of pandemic-fueled challenges, this technology has facilitated an improved user experience for units across campus.

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    “Streamlining Higher Education processes with the Salesforce Platform”

    Wednesday, March 24
    3:00—4:00 p.m.

    The Salesforce Development & Platform Services team has been leveraging the Salesforce Platform’s power for years to help our departments better serve their customers, whether they be students, alumni, faculty, staff, or external entities. We focus on making our administrative and academic departments and centers more efficient by streamlining their internal process flow and optimizing their interactions with the constituents they serve.

    Join Dave DeMichele to learn about recent use cases the team is solving for and the methodology and tools the team uses to successfully deliver apps to a large variety of departments on campus.

    InfoSec Chats

    March 2021

    Upcoming Events

    Image of Michael Duff (CISO, CIPO, Stanford University)

    “The Future of Privacy in the Digital Age” with Michael Duff, Chief Information Security Officer and Chief Privacy Officer, Stanford University

    Thursday, March 18
    3:00—4:30 p.m.

    Paul Rivers, Chief Information Security Officer for Yale, welcomes one of his peers Michael Duff, Chief Information Security Officer (CISO) and Chief Privacy Officer from Stanford University, to speak with us about the future of privacy from a cybersecurity perspective. What are the prospects for our personal privacy as this global digital transformation unfolds? And how does cybersecurity play into this future? In this interactive session, Michael Duff shares his candid thoughts on the current state and offers his predictions for what we’ll see in the next 20 years.

    Café IT

    March to June 2021

    Upcoming Events

    Image of Danielle Casioppo

    “Caring for Ourselves in Challenging Times” with Danielle Casioppo

    Wednesday, March 17
    3:00—4:30 p.m.

    For many of us, our definitions of work, school, and home have changed. We may be working remotely from home or attending classes online, and for those who are parents of school-age children, we are now part-time teachers as well. Perhaps you are working or attending school on-site and are trying to acclimate to all of the required changes there.

    The world around us is changing quickly and at times may seem overwhelming, which, if we are not careful, can lead to feelings of burnout and exhaustion. But there are simple tools and basic practices we can employ to help us navigate these changes and perhaps even grow from them.

    Join Danielle Casioppo, MS, Education Specialist, and certified Mental Health First Aid Instructor with Being Well at Yale, for an exploration of simple daily practices to boost resilience and reduce stress, even in the midst of challenging times.

    “Emotions as Data, Applying Emotional Intelligence” with David R. Caruso, Ph.D.
    Wednesday, April 21
    3:00—4:30 p.m.

    “Defining Leadership” with Ted Hanss, Assoc. CIO, Medicine & Health
    Wednesday, May 19<
    3:00—4:30 p.m.

    “Getting Organized” with Lisa Sawin, Sr. Director, IT Shared Services
    Wednesday, May 19
    3:00—4:30 p.m.

    IT Academy staff development training resources

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