Possible action required: Secure File Transfer Facility service to retire on December 22

November 10, 2021


The Secure File Transfer Facility service (files.yale.edu) is no longer supported by the vendor and will be retired at Yale as of Wednesday, December 22, 2021.

  • Action required — service users will need to use OneDrive or their university email for new file/message sharing by Monday November, 22, 2021. See details section.
  • As of Friday, December 17, 2021, sent files will no longer be retrievable.
  • This service is not related to Managed File Transfer.


Service users will need to use the following OneDrive and University email functions to replace their current file transfer process by November 22, 2021.

Need help?

For assistance, please contact the ITS Help Desk at 203-432-9000 or visit our website to report a problem.