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Secure File Transfer Facility service retires on February 28, 2022
January 13, 2022
****Updated as of February 22, 2022
Summary
Yale ITS will retire the Secure File Transfer Facility service (files.yale.edu) on Monday, February 28, 2022.
- Service users will need to begin using OneDrive or their University email to share new files or messages. See instructions detailed further in this message.
- As of Wednesday, February 23, 2022, your files.yale.edu sent files are no longer retrievable.
- This service is not related to Managed File Transfer.
Details
To share new files or messages, service users will need to:
- Set up a secure file transfer folder in OneDrive to share files or folders
- Request a file upload from an individual using OneDrive
- Use email to send a secure message when you have sensitive information to share:
- Microsoft 365 mail users – Microsoft 365: Sending/Receiving an encrypted email
- EliApps mail users – EliApps Google Apps for Education: Send and open encrypted emails
- Training video and quick guide (link below) are available
- For more information on OneDrive, visit OneDrive for Business Best Practices, How-To’s, and Support Information
Need help?
For assistance, please contact the ITS Help Desk at 203-432-9000 or visit our website to view answers to trending questions, search how-to articles, start a chat, or report a problem.