Secure File Transfer Facility service retires on February 28, 2022

January 13, 2022

****Updated as of February 22, 2022


Yale ITS will retire the Secure File Transfer Facility service ( on Monday, February 28, 2022.

  • Service users will need to begin using OneDrive or their University email to share new files or messages. See instructions detailed further in this message.
  • As of Wednesday, February 23, 2022, your sent files are no longer retrievable.
  • This service is not related to Managed File Transfer.


To share new files or messages, service users will need to:

Need help?

For assistance, please contact the ITS Help Desk at 203-432-9000 or visit our website to view answers to trending questions, search how-to articles, start a chat, or report a problem.

Service Quality