Managing at Yale Core Courses

Core Courses Online

The Managing at Yale core courses are delivered through an online learning platform. Like an online college course, you can complete much of the content asynchronously—at your own pace—during times that work best for your schedule while still experiencing the benefits of live instruction when critically necessary. You are encouraged to participate in all live sessions with subject matter experts, however, you have the flexibility to watch most of the recorded sessions on your own time.

Managing at Yale Essentials

Step One

This virtual course provides new managers with an understanding of managing at Yale and is held over a six-week period. Participants dedicate approximately 4 hours/week to the program.

Over the course of the program, we’ll be introducing you to the essential resources, information, standards, and expectations that are most critical to ensure a strong and successful start or continuation to your management career at Yale. In this six-week course, you will:

• Discover how to use the online learning platform and identify best practices for digital learning
• Examine Yale’s Leadership Expectations and Manager Accountabilities, assess personal leadership skills, and discuss nuanced cases to identify ethical and moral responsibilities of Yale Managers
• Explore Emotional Intelligence and ways it can inform your approach to difficult conversations
• Identify and discuss respective roles of management, bargaining unit employees, union stewards and organizers as well as the institutional union in a unionized work environment
• Explore the various roles within the HR department at Yale, and review interview techniques, feedback and performance management

View a sample of the Managing at Yale Essentials Agenda.

Great Manager Program

Step Two

This virtual five-week course continues the learning journey by providing managers a better understanding of themselves, their management style, and insights on how best to create an effective culture for their team. Participants invest up to 4 hours/week into their learning.

This program addresses the specific challenges Yale leaders face every day, including creating a diverse and inclusive culture and developing yourself and those you lead. Over the course of the program, you will:

• Examine the role of the manager in creating a high-performance organization and relate cultural artifacts and indications to their impact on organizational culture
• Explore how to develop yourself and others by recognizing different DiSC styles and what resources are available to effectively develop a career at Yale
• Understand the importance of using Situational Leadership as an influence tool to achieve results
• Develop skills to enhance ability, willingness, and competency of managers to engage staff in dialogue regarding issues of diversity and inclusion

View a sample of the Great Manager Program Agenda.

Managing for Results

Step Three

This final step of the initial journey continues as a virtual five-week course and provides a deeper understanding of how effective managers create high levels of satisfaction for customers, their staff, and themselves. Participants dedicate up to 4 hours/week to this program.

Managing for Results is designed to continue to advance your leadership acumen, strategic agility, and professional aptitude you need to be successful. In this course, you will:

• Explore measures and how to make information and data meaningful to answer questions related to success
• Define the roles of a manager, build management agenda, and construct a personalized action priority matrix to help with time management
• Discuss managerial presence and effective communication techniques
• Explore The Five Behaviors of a Cohesive Team® model

View a sample of the Managing for Results Agenda.

Mid-Senior Manager Courses

Extraordinary Leader Program

Step Four

This one-day program for managers will educate, train and motivate you to become a great leader. It provides you with new insights on what make leaders extraordinary. A 360-degree leadership assessment, development plan and a coach are included. We recommend that you attend this twelve months following Managing for Results, the last course in the Managing at Yale series.

In today’s rapidly changing, highly competitive environment, the organizations that excel in their respective markets will be those whose people are most competent, passionate, and focused on delivering results. The Extraordinary Leader Program presents a proven framework for helping individuals make a profound difference in their organization’s results and in their own performance and development. The program is built on research-based principles of leadership performance. This workshop will share this process and help you apply it to your own performance and development within the organization. Once completed you are provided with a coach for a free 90 minute session.

Advancing the Extraordinary Leader Program

Step Five

This half-day program for managers will assess improvements you have made on the development areas you identified during your initial experience in the Extraordinary Leader Program. A 360-degree leadership assessment, development plan, and coach are again included. We recommend that you attend this training eighteen months following the Extraordinary Leader Program.