Inside Yale Peabody Museum.

Job Framework Redesign

Job Framework Redesign

About the Project

Like many complex organizations and higher education institutions, Yale is implementing a new job framework that classifies jobs based on the function they perform.

Yale’s Job Framework Redesign (JFR) will provide consistent and clearly defined managerial and professional (M&P) job profiles. This helps Talent Acquisition find the right candidates for open positions, and over time, it will encourage retention among our talented team by supporting career growth and development.

Things that will change for employees Things that will not change for employees
M&P employees will have greater insight into core, managerial, and – over time – functional competencies that can help them reach careers goals Department/unit role
Employees will have a better understanding of what people do across the university and where they fall within the structure Job responsibilities
Job profile titles within Workday will be structured to be consistent with similar roles. Current salary
Some business titles within Workday may change. Guidelines will be provided to ensure business titles accurately reflect job function and level. Reporting structure

Implementation of this new job framework will provide benefits to stakeholders across Yale:

  • An easy-to-navigate, concise job catalog enhances recruiting efficiency and effectiveness.
  • Alignment of core and managerial competencies with job functions helps M&P employees identify development training that supports professional growth and career pathing.
  • Insight into individual and team training needs helps managers encourage staff development and achieve objectives.
  • Leader access to enhanced reporting and analytics aids in decision-making.

Project Team

The JFR began in 2023 with a search for an outside partner to help assess Yale’s existing job architecture and make recommendations for how to proceed to put Yale in the best position to recruit and retain talent.

A small team of senior-level representatives from Human Resources spearheaded this process. This team engaged senior leaders, managers, and other HR team members to review several firms.

Eventually, the Yale team partnered with Huron Consulting Group to conduct the initial assessment, and Huron has been retained to support the detailed design of the JFR and help implement the program. Additional Yale resources have also been dedicated to this strategic initiative.

Team members include:

Program Sponsors

  • John Whelan
  • Candy-Ann Francis
  • Lauren Slater

Program Leadership

  • Bruce Monte, Jr.
  • Susan Riggs

Program Management

  • David Grady

Compensation

  • Lori Dougherty
  • Amy Herman
  • Renee Scarano
  • Christian Schumann

Business Process Improvement

  • Joe Lott

Change Management, Communications, Staff Development, and Best Practices

  • Toby Bates
  • Megan Buda
  • Jaimee D’Agostino
  • Stephanie Sheets

Talent Acquisition

  • Christina Hayden

Employee Relations

  • Jodie Paul-Arndt
  • Michelle Sweeney

Technology

  • Heather Barnett
  • Kathy Popielarczyk

For the structure to reflect work performed across Yale, the initiative has identified job families encompassing all university functions. A group of experts will consult for each job family to ensure that all positions are reflected in these job families and that job profiles are accurate. Experts include Job Family Authorities (senior leaders with visibility into the work of the job family across the university), Job Family Stewards (individuals who are closer to the work of the job family and who will coordinate with managers who oversee work within the job family), and Aligned HRBPs (the HR business partner responsible for the department that contains the majority of jobs within the job family).

In addition, this governance structure will remain in place to identify, vet, and approve future changes to the architecture, including the addition or elimination of job profiles.

Job Family JF Authority JF Steward JF HRBP
Academic Services Jenny Frederick Mary Magri Lisa Nolen
Alumni Affairs & Development Joan O’Neill Jocelyn Kane Lindsay Marek
Athletics Ann-Marie Guglieri Mary Berdo Denise Jenkins
Clinical Berthe Erisnor Maja Gill Anna DeAngelo
Communications Renee Kopkowski Jessica Graves Meghan Kenny
Cultural Heritage Susan Gibbons Elizabeth Williams Courtney McCarthy
Facilities & Campus Development J Mike Bellamy Gloribell Lopez Jodie Paul-Arndt
Finance Steve Murphy Anat Yogev Anna Burbank
Hospitality Jodi Westwater Stacey Hepburn-James and
Adam Millman
Jordan Taylor
Human Resources John Whelan Bridgett LaFountain Denise Jenkins
Information Technology John Barden Frank Mathew Kaila Carroll
Legal Alex Dreier Vannesa Martinez-Cecchini Meghan Kenny
Library Barbara Rockenbach Mike Bell Lisa Ornelas-Sanchez
Public Safety Duane Lovello Amy Holt Cindy Pattison
Publishing Susan Gibbons Elizabeth Williams Courtney McCarthy
Research Pam Caudill and Jill Ely Lisa Mosley Tim Aucoin and Michelle Sweeney
Research Administration Pam Caudill and
JIll Ely
Lisa Mosley Tim Aucoin and Michelle Sweeney
Student Services Jenny Frederick Heather Abati Lynda Stallworth
University Services John Mayes Jennifer Zuccaro Cindy Pattison

What is a job framework?
A job framework is a way to organize and categorize positions across an organization. Yale’s Job Framework Redesign (JFR) addresses only managerial and professional (M&P) roles.

This work may set the stage for the inclusion of other university groups in the future, although that would be a separate effort.

Why is Yale embarking on a job framework redesign?
A 2023 assessment of the current structure revealed a need for a more consistent job profile catalog. The current job catalog has many single incumbent and broad, generic profiles, contributing to inefficient recruiting, unclear career pathways, and inconsistent compensation practices.

Implementation of this new job framework will provide benefits to stakeholders across Yale:

  • An easy-to-navigate, concise job catalog enhances recruiting efficiency and effectiveness.​
  • Alignment of core and managerial competencies to job functions helps M&P employees identify professional development training that supports growth and career pathing.
  • Insight into individual and team training needs helps managers encourage staff development and achieve objectives.
  • Leader access to enhanced reporting and analytics aids in decision-making.

What type of job framework will Yale have at the end of the redesign?
M&P roles will be aligned across Yale based on the primary function of the work performed, regardless of where the job is located in the university. In Workday, positions will be grouped based on the job family, subfamily, and level most closely aligned with the work.

For example, someone in an Accountant III position will be associated with a job profile in the Finance job family.

How does this benefit me as an employee?
As an M&P staff member, the job framework is a tool you can use to:

  • Better understand the job profile requirements necessary to excel at your position.
  • Have more meaningful conversations with your manager regarding your career aspirations and development plans.
  • Help gain insight into Yale’s wide range of job profiles and identify those that may interest you as part of your career journey.
  • Over time, identify both the skills and competencies that will help position you for professional growth, including the expected level of proficiency needed to reach your goals.

What will and won’t change for employees?

Things that will change for employees Things that will not change for employees
M&P employees will have greater insight into core, managerial, and – over time – functional competencies that can help them reach career goals. Department/unit role
Employees will have a better understanding of what people do across the university and where they fall within the structure. Job responsibilities
Job profile titles within Workday will be structured to be consistent with similar roles. Current salary
Some business titles within Workday may change. Guidelines will be provided to ensure business titles accurately reflect job function and level. Reporting structure

Will my job responsibilities or reporting structure change?
No. This project does not impact your work, reporting structure, or department.

Does the JFR project include changes to individual salaries?
No. The JFR will not make any changes to your current salary.

How does the JFR program impact pay ranges?
Our current pay structure—salary grades or bands—defines both the level of a job and its pay range. The JFR will separate these two distinct characteristics of a job. As a result, each job will be assigned an appropriate level based on its scope and accountability. It will also be assigned an appropriate pay range that reflects current compensation, appropriate internal comparisons, and external comparators.

How was my job profile determined, and what if I disagree with it?
The employee mapping process was rigorous. Once the new job catalog was created, the JFR team took a first pass at mapping employees to the job profile that seemed most closely aligned with their functional work. To ensure that the correct job profile had been applied, the mapping was then reviewed by Human Resources Business Partners, Lead Administrators, senior department leaders, and other leaders who have been established as Job Family Authorities.

If you have a concern about the job profile you’ve been mapped to, it’s important that you discuss it with your manager, who may want to consult with your Human Resources Business Partner and unit leader. They can help determine if your concern warrants a review.

I’ve heard about past efforts to redesign Yale’s job framework. What’s different this time?
Over the past few years, Yale has invested in several “Strategic Initiatives” designed to optimize Operations. These include efforts that encourage learning and development, support effective financial stewardship, and attract skilled staff.

As an Operations Strategic Initiative, the JFR has the active support of university leadership as well as access to internal and external resources that will ensure our ability to complete this important work.

Furthermore, the JFR is essential to the full realization of other Strategic Initiatives by supporting faster and more effective recruiting and providing clearer line-of-sight to learning and development needs.

When will we hear more about the finalized framework and when will the project launch?
Communications are underway and will continue through launch in Fall 2026.

How will I be able to explore the new framework once it’s launched?
Initially, a navigation tool will filter job profiles by job family, career stream, and job title. The tool will include the requirements for specific jobs and the associated pay ranges.

It will also identify the specific core and managerial competencies, and proficiency levels, associated with each job profile. Specifics regarding these competencies will be discussed as we approach the JFR launch, but they are meant to help employees understand broad expectations for how work is performed at Yale. While they will not be a factor in performance reviews at this time, they will be a good guide to understanding Yale’s approach to cricital competencies.

Training on the navigation tool will be available to staff in Fall 2026.

This navigation tool will evolve over time. Ultimately, we want the tool to serve personalized recommendations on career paths.

Is the JFR part of a broader university effort to adapt to financial pressures associated with the endowment tax and grant funding?
No, the JFR is completely independent of any such efforts. The initial assessment phase of the JFR began in early 2023, long before either of those financial pressures materialized. Cost reduction is not a goal of this project.​

From an Operations perspective,  the JFR integrates closely with other successful strategic initiatives in finance, recruiting, and learning.

Who on campus is involved with this work?​
The JFR is a strategic initiative enjoying representation across many departments at Yale.

Gain a better understanding of the JFR by viewing our videos, each a few minutes long.

JFR Fundamentals

Get an overview of the Job Framework Redesign project and its benefits.

JFR Elements

Learn about the components of a job framework.

JFR Example

Explore how the new framework is applied.