Business Operations

Business Operations is a network of business and financial professionals who are operationally and strategically organized to support Yale’s mission of teaching, research, and practice. Every unit on campus – schools, colleges, museums, and libraries—has at least one business professional who partners with unit leaders to align resources with program strategy.

Our Mission

Business Operations supports Yale’s teaching, research, and practice missions by ensuring that all faculty, students, and staff consistently receive high quality financial and administrative support in a manner compliant with Yale university policies and procedures.

Our Goals

  • Improve and maintain the quality of financial and administrative services and ensure a sustainable cost structure
  • Evolve to a more connected organization
  • Create a culture of continuous learning and growth for business professionals

Our Strategies

  • Streamline and standardize processes, increase quality, reduce costs
  • Leverage University systems, structures, and expertise
  • Develop and engage the Business Operations community
  • Develop and implement models that optimize the leader’s time for planning and strategy
  • Embrace the value of diversity in all of our work
  • Achieve success through the skills and talents of our people
    Presented at the May LEAD meeting 5/5/2016

Business Operations Central Staff

Kathleen M. Byington, Assistant Vice President, Business Operations
Michelle Cegelka, Senior Administrative Assistant,
Vijay Alaparthi, Senior Business Process Strategist,
Sarath Kraus, Project Manager
Joseph Lott, Project Manager

Campus Location for Business Operations

Finance & Business Operations
25 Science Park, Suite 690
PO BOX 208328
New Haven, CT 06520-8328

Business Operations Leadership Team (BOLT)

Regina Bejnerowicz, Senior Director, Finance & Administration
Schools of Art, Architecture, Drama, and Music

Joanne Bentley, Senior Director of Business Operations
Faculty Resource Management Services (FRMS)

Kathleen M. Byington, Assistant Vice President
Business Operations

Carrie Capezzone, Associate Dean, Finance for Yale School of Medicine
Yale School of Medicine

Joseph Crosby, Associate Dean, Finance and Administration, Yale Law School
School of Law

Russell Epstein, Senior Director, Finance & Administration
Yale University Library, Beinecke Rare Book & Manuscript Library, and Yale Press

John Kaufhold, Senior Director of Business Operations
New Haven and State Affairs, Office of Facilities

Diane Palmeri, Chief Administrative Officer and Associate Dean, Finance and Administration
Yale School of Management

Holly Piscatelli, Senior Director, Finance and Administration, Business Operations
President’s Office, West Campus, OPAC, University Printer, Visitor Center

Cathy Vellucci, Senior Director, Business Operations, Faculty of Arts and Sciences
FAS, Academic Services, FAS Academic Departments

Cynthia L. Walker, Deputy Dean,  Finance and Administration,
Yale School of Medicine (YSM)

Susan Wells, Senior Director, Finance & Administration
School of Forestry & Environmental Studies, Art Gallery, Center for British Art,
and Peabody Museum of Natural History

BOLT Support

Sarath Kraus, Project Manager, Business Operations

Operating Group (OG)

Barbara Amendola, Finance & Administrative Manager
Molecular, Cellular, and Developmental Biology (MCDB)

Keith Della Rocco, Business Systems Analyst

Donna Espenberg, Director, Finance and Business Operations (OG Chair)
Therapeutic Radiology

Erin Ethier, Operations Manager
School of Drama

Denny Kalenzaga, Director, Finance and Administration
School of Engineering

Jessica Labbe, Deputy Director for Finance & Administration
Yale University Art Gallery

Jennifer Mulligan, Director, Finance & Administration

Daniel Smith, Director, Finance
Yale College

Jim Westgate, Administrator