As Senior Director of IT Shared Services, Lisa Sawin oversees the internally-facing shared functions required for success of IT organizations at Yale. Her team represents the areas of the Portfolio Management Office (PMO), the Service Management Office (SMO), Quality Assurance (QA), IT Education and Training, and Enterprise Architecture.
Lisa has been at Yale since 2013, most recently as Director of Web Technologies, where she has guided web development and platforms, and built programs in support of user experience and digital accessibility. Under Lisa’s leadership, the Web Technologies team improved Yale’s digital campus by creating websites which meet high standards of usability, accessibility, and maintainability, while adhering to Yale’s visual identity standards.
Prior to Yale, Lisa was a web developer and solution architect both as a freelance developer and with iFactory. Before beginning her career in technology, Lisa studied theoretical mathematics and furniture making, and supported families through childbirth as a labor and delivery doula.