The Health Sciences at Yale has a tradition going back over 100 years. Comprising of the Schools of Medicine, Public Health, Nursing, and the clinical services offered by Yale Health and Yale Medicine, it represents over 80% of the research and nearly half of the overall operations for the university. The nature of health education, research, and clinical services results in some unique underlying technology needs.
Do system logs get the respect they deserve? No, they do not! But this disrespect is not due to a lack of trying or caring. Sometimes, even the lowly system log needs a hand-up. Oft-relegated to the mundane grind of recording everyday IT life, it gets little love and nurturing. Sure, we use it to track performance trends that help us optimize cost, scale, and operation. We frequently make it the first stop when troubles arise. And we celebrate the individual who finds that nasty bug that was wreaking havoc on the entire service.
In 2019, President Salovey tasked Yale IT with converting aging network architecture across all Yale-owned buildings to the Next Generation Network (NGN). The goal was to complete this multiyear transition within six years. However, the project team has made remarkable progress and pace in recent months, with significant accomplishments and improvements documented in FY23.
On Saturday, June 24, at 7 a.m., a construction crew working on the third floor at Arthur K. Watson (AKW) on 51 Prospect Street accidentally damaged a sprinkler head. This caused water to cascade down to the networking closets on three floors, resulting in networking equipment failing.
In partnership with other teams, ITS worked through the weekend to assess and repair the damage. New equipment was gathered from a warehouse location and brought to the building. By Sunday afternoon, the network was back online, prior to the start of the workweek.
The existing student platform, Yale Hub, will replace the student self-service portal, Student Information System (SIS), sis.yale.edu on June 15, 2023. All self-service pages currently available in SIS are already accessible via the Yale Hub. This is the final reminder that links to sis.yale.edu should be updated to yub.yale.edu.
Students who still have sis.yale.edu bookmarked will be redirected to Yale Hub.
This summer, Information Technology Services (ITS) is introducing a new service, the Bulldog Computer, a new flexible and secure computing platform that replaces the current Yale pre-configured computer options.
Faculty or staff needing a new computer will receive a customized experience, delivered more quickly and ready to use out-of-the-box.
In April, the Information Security Office (ISO) launched its new campaign, Bee SAFE, Not Sorry about our shared responsibility to report suspicious cyber activity. On the latest episode of the Bee Cyber Fit podcast, get the insider scoop on incident reporting from Jeremy Rosenberg, CISO.