The newly released Campus Network Infrastructure and Overlay Fabric Standard sets down the core design principles, design patterns, and shared practices of the Next Generation Network (NGN). This modernization effort ensures reliable and secure data transmission essential to current and future faculty research, particularly in the growing areas of science and engineering.
As part of ongoing continual improvement, on Wednesday, December 7, ITS updated the Device Registration Portal (DRP) with a new look to meet Yale’s usability and accessibility guidelines. The Yale community can use this tool to register the devices (other than those configured by ITS staff) for use on the Yale Network.
Yale ITS will update the Cisco AnyConnect Virtual Private Network (VPN) server beginning at 7:00 a.m. on Thursday, January 5.
Individuals with older VPN software installed may experience a prompt to upgrade when attempting to connect to VPN. To avoid prompts occurring at an inconvenient time, consider upgrading the VPN software before the maintenance.
Although ITS expects no outages, please be aware that logging into Yale’s VPN may take longer than usual.
This information only applies to those individuals who have configured a web application to use CAS or Shibboleth.
Yale ITS will add an authorization component to our Central Authentication Service (CAS) on Thursday, December 8.
This component will allow application owners to set and define the level of access for their applications or use a default rule, as explained in the details section.
No outage is expected.
Details
Individuals who do not manage website applications may ignore this message.
Driven by ongoing global supply chain challenges, which significantly impacted Nextgen’s ability to meet scheduled deployment objectives for the remainder of the 2023 fiscal year, program leadership worked diligently to identify security and network opportunities that would continue to drive enhanced efficiency within our Yale community.
With nearly 75 Yale campus buildings successfully connected to the Next Generation Network, leadership is eager to shift some priority focus to activating long-awaited NGN security features!
Beginning on Thursday, November 3, Yale students, faculty, and staff can receive free audio-visual (A/V) and information technology (IT) support at a newly established Technology Support Service Center at the Yale School of Medicine’s (YSM) Cushing/Whitney Medical Library. Developed over the last six months by the Technology Support Services group, through collaboration with the Cushing/Whitney Medical Library staff, the new Technical Support Center intends to adapt to the Yale Community’s changing A/V and IT needs.
Based on client feedback and to continuously improve the user experience, the Service Management team made the following ServiceNow knowledge module updates:
In November 2022, Yale ITS will launch the Field Service Management (FSM) application within ServiceNow for the Distributed Support Providers, Telecom, Audio & Visual Support, and the Student Technology teams.
