Windows 7 has been unsupported since January 14, 2020.
Devices running Windows 7 no longer meet Yale Minimum Security Standards (MSS), and require an approved policy exception from the Information Security Office.
On Tuesday, February 22, 2022, Windows 7 devices inactive for 365 days will be disabled in our Active Directory, preventing login from this device.
If you no longer require Windows 7 after February 22, 2022, no further action is required.
Did you know that it only takes two seconds to crack an 11-character password that only uses numbers? But when you add upper and lowercase letters and special characters, it takes 41 years to crack? The Yale Information Security Office is pleased to launch their second awareness campaign, Use Secure Passwords. Find out how to power up your passwords by using Yale Information Security’s new Secure Passwords toolkit.
The Service Now Development and Support team is planning on upgrading the ServiceNow platform to the newest version, Rome, in the January timeframe.
The primary goal of the ServiceNow upgrade is to bring the platform forward to the most current version and take advantage of new features. A few of the new features that will either be evaluated after the upgrade or implemented during the upgrade include:
On December 20, the Enterprise Monitoring service will officially decommission OpsView as part of the planned transition to Dynatrace. This concludes a yearlong initiative during which the Enterprise Monitoring team has been working with operations, networking, infrastructure, and application support teams to identify, clean-up, and migrate required monitoring from OpsView to the new full-stack solution. ITS Operations will continue to monitor systems, as they do today, but via the new Dynatrace dashboards.
The IT Service Management team will be introducing a newly designed Knowledge Management Process in the January timeframe, which will coincide with the ServiceNow platform upgrade to Rome.
The newly designed process will ensure knowledge articles are consistently created, published, and maintained. Some benefits and feature of the new process include:
There is nothing quite so anxiety producing as learning about software bugs from users, the very people at the center of the design. Aargh!!! Software that does not function properly lowers productivity, taints the user experience, and costs money.
Ease your mind and delight your users! Incorporate Quality Assurance (QA) into the software development and maintenance processes to ensure alignment to business goals, fulfillment of design specifications, and compliance with regulatory requirements.
QGenda, a cloud-based provider scheduling application, is being introduced to support physicians within Yale New Haven Health System (YNHHS) and Yale Medicine (YM). The adoption of this application will provide a digital, single source of truth to view and update on-call schedules. Through the QGenda mobile app, physicians can view their shift schedules real-time, sync schedules to their personal calendars, streamline requests and swap options, and — most importantly — provide more time to focus on patient care.
