College Coach

Support for Your Family’s Academic Success

Helping your child navigate educational challenges can be a stressful and time consuming process.

Thanks to Yale, you’ve got College Coach. This unique educational counseling program provides benefits eligible Yale University Faculty, Managerial and Professional staff, and Post-Doctoral Associates exclusive access to experts who have worked at top colleges around the country. They can provide the impartial guidance you need to help your family succeed.

Register for College Coach

Register on our easy-to-use portal today. Be sure to complete your full profile to get personalized recommendations for resources relevant to your family.

College Coach provides exclusive access to experts — former decision makers at colleges throughout the country — who offer the impartial guidance you need to help your child succeed. The College Coach portal provides access to:

  • Live Events – 60-90 minute presentations highlighting important college preparation strategy and other educational topics (advanced registration is required). Topics include:
    • Navigating the complex college admissions process
    • Determining the best way to pay for college
    • Strategies for student loan repayment
  • Learning Center – Interactive videos, tools and resources targeted to your student’s academic level and available 24/7
  • Personalized Assistance – Individualized advice from College Coach experts via one-on-one sessions and answers to questions submitted on the portal 

Access the Portal Today

To register for the first time, take the following steps

  1. Go to the Bright Horizons registration page.
    Employer Username: Yale
    Password: Benefits4You
  2. Complete the registration form.
    Note: For the zip code field, use the zip code that you use for Yale benefits.
  3. Once you are in the site, look at the radio buttons under Browse Benefits for the topic you are interested in.

Call 877-BH-CARES (242-2737) to speak with a care consultant 24/7. 
Via Mobile App – search “Back-Up Care” in the App Store or Google Play to download.

Frequently Asked Questions

What does the College Coach program offer?
Your employer has partnered with College Coach to offer a variety of educational resources to support your family’s needs. Get started by completing your free registration and entering Employee Username: Yale and Password: Benefits4You.

What is the background of the College Coach experts?
Our team of more than 35 experts is made up of former admissions and college finance officers, as well as teachers who know the process from the inside and have collectively decided on more than 200,000 admissions applications and granted more than $1.5 billion in financial aid.

How is this different from the assistance we receive from our high school’s guidance counselor?
A guidance counselor must provide a broad range of support beyond academic advising to a large group of students — the national student-to-counselor ratio is 460:1. Our experts are former admissions and financial aid officers from colleges across the country who offer a far more focused perspective based on their comprehensive knowledge and experiences — and are available on a one-to-one basis.

What is the Learning Center and how can it assist my family?
College Coach offers an online learning environment that’s available 24/7. You can access videos and in-depth resources related to any curriculum topics presented during a live event. The Learning Center is also a great way to involve your whole family, as you can create a profile for your spouse/partner and your student so they can access it at any time.

Can I bring my spouse/partner or my child to any live events or meetings with an expert?
College Coach has an open-door policy and your family members are welcome to attend live events and personalized meetings provided it does not violate your employer’s security policy for any on-site workshops. Your child can attend personalized meetings with an expert; however the content is geared to you as a parent and may include discussion of personal financial details.

How can I connect with a College Coach expert?
Once registered, you can schedule a Personalized Counseling session online via the portal. We encourage you to set up an appointment following a webinar or workshop to get more detailed information on how the content can support your family’s unique needs.