Workplace Guidance FAQs

Last Updated April 15, 2021

Yale University has developed protocols for the phased return to campus that are consistent with federal, state, and local public health guidance. Employees with specific questions should consult with their managers or the Employee Service Center at 203-432-5552. Managers are strongly encouraged to contact their HR Generalist to consult on their workforce planning, as there may be contractual and policy implications.

Resuming On-Campus Operations

As noted by President Salovey and Provost Strobel in their March 29, 2021 announcement to the Yale community, “the University has an initiative underway to evaluate future ways of working at Yale, to assess whether we could thoughtfully incorporate remote work into long-term work plans.” Within that context, the University and Local 34 are discussing the terms of remote work including whether it will be permitted in certain departments on a long-term basis. More information and additional guidance will be available in the coming weeks. In the interim, staff members should assume they will be returning to on-campus work in accordance with communications provided through their local units (or department leadership) and the timeline set forth by President Salovey and Provost Strobel in their email.

Hiring Managers may request an exception for college summer interns, including New Haven Promise interns, to work on campus, with proof of vaccination. To request for formal approval, contact Nancy Loucks ( In addition to requesting formal approval, college summer interns will need to provide proof of their COVID-19 vaccination. (Information for the hiring manager about how to submit the vaccination information will be forthcoming shortly.)

Note: Primary, middle school, and high school students are not allowed on campus this summer, as outlined on the Environmental Health and Safety (EHS) Summer Safety Plans page.

On March 1, it was announced that “August 1 as the target date for returning to work on campus for the majority of staff who are working remotely.” For more information, review the Return to Campus Update.

The university is conducting an on-going review and approval process of who will be returning to work on campus.

If your position has been approved to work on campus, your manager will provide you with appropriate notice and send you a communication that outlines what to expect when you are approved to return to campus. This notification will include details regarding mandatory safety training, health guidelines, and instructions for ordering your face coverings and other protective supplies.

Employees with specific questions should consult with their managers or the Employee Service Center at 203-432-5552.

Your manager will discuss the details of your return to campus with you, and will share information on what to expect when you are approved to return to campus.

It is also recommended that you review the materials posted on Yale’s COVID-19 website, particularly Health and Safety Guidelines and your commitment adhere to them, as outlined in the Statement of Expectations

Please do not. The university is bringing staff back to campus in a phased manner, and for now, only those whose jobs require them to work on campus are being asked to return. All others working from home should continue to work remotely until explicitly asked by your supervisor to return. Deans, Directors, and other senior leaders will make decisions about whether and when staff should return to a particular unit. You will be given at least seven days’ notice if you are required to return.

Managers are encouraged to review the Departmental Return to Work Checklist, to understand how Yale Departments, Institutes, Centers and Offices, and other units are planning for return to campus.

They are also advised to review What to Expect When You are Approved to Return to Campus, to understand what is required of their staff prior to returning. All the elements in the Return to Work checklist are requirements of the State of CT and Yale University.

Adjustments to schedules are possible, as different shifts as well as staggered arrivals and departures and breaks may be necessary to meet operational need and to promote de-densification and social distancing. Schedule changes and adjustments will be evaluated on a case-by-case basis and will be implemented with contractual and policy considerations in mind. 

In response to the challenges of COVID-19 and the subsequent hiring pause through June 2021, Yale University’s objective is to focus on existing staff, faculty, and students. To that end, the Talent Share Program for current Yale University staff has been created to assign idle talent and expertise across the organization to fill temporary work needs.

In some cases, managers may not be able to find assignable work for everyone. In those cases, managers will evaluate whether a lack of assignable work is temporary, or if instead it indicates that roles must be redefined or eliminated for the long term. We need to ensure our long-term cost structure is efficient and matches the resources we’ll have available. We will do everything we can to keep our community together and will make difficult changes only if necessary, and with great care and consideration of the long-term staffing needs.

Visit the Parking page for updates on parking fees.

Working from Home

Staff members should continue to work remotely unless they are specifically notified by their manager or supervisor that they are being required to return to campus to work. 

If you are not asked to return campus and are able to work from home, the current assumption is that you will continue to work remotely until August 1, 2021 (review the March 1 Return to Campus Update for more information). If you are unable to work from home, Yale will strive to provide alternate work assignments consistent with the workplace guidance issued on July 1, 2020.

We encourage faculty who are over age 65, and faculty or teaching fellows who have underlying health conditions, to teach from home.

Faculty and teaching fellows who choose to teach from home for other reasons may also do so, in coordination with their department chairs and deans.

Public Health & Safety

As of March 19, 2021, (as mentioned in this announcement) the answer is no. Employees and students of Yale are strongly encouraged to be vaccinated when eligible, but for now vaccination is not a requirement. Whether an individual is vaccinated should be considered personal information at this time and the choice to share that information is up to them. As many of us anticipate returning to our offices in the coming weeks and months, it is important to remember that we cannot base workplace guidance or decisions on the assumption that every individual is vaccinated, or that we will know whether or not they are.

Yale has established a plan to ensure that all students, faculty, researchers, and staff receive a Returning to Yale kit, which includes the necessary masks/face coverings, hand sanitizers, and disinfectant wipes. Please refer to the Acquisition and Distribution of Returning to Yale Kits page for additional information, including pickup locations.

Staff required to self-isolate due to COVID exposure or diagnosis should continue to work remotely, if able. If unable, individuals will continue to receive pay for business days within the quarantine period of up to 10 calendar days (7 calendar days with a negative test result). After the period of isolation ends, the employee will be required to return to campus, if the work can only be performed on campus. Should the absence continue for more than 10 days, use of accrued paid time off is permitted. Individuals in this situation may also apply for a leave of absence with The Standard (call 203-432-5552, press option #4).


Governor Lamont issued a travel advisory directing individuals returning to Connecticut from states with high rates of positive coronavirus rates to self-quarantine for a 10-day period. Please regularly check the State of Connecticut’s website for the list of updated states. We strongly encourage staff members to avoid traveling to any state included in the Governor’s travel advisory or any future additions to it. If a staff member who is required to work on campus chooses to travel to a restricted state, they will be expected to self-quarantine consistent with the Governor’s order and will have to use their allotment of paid time off (i.e. vacation, PTO) during this period. Health care staff and staff working in essential functions should check in with their supervisors for more information.

Consistent with the State of Connecticut’s guidelines, the university will not require individuals age 65 and over or in the high-risk categories to return to campus. Any employee who meets these criteria and who wishes to work from home may seek approval to do so. Additional information about Accommodations for Staff Returning to Campus is also available.

If you believe you have had an exposure to a suspected or confirmed case of COVID-19, you should stay home from work. You should immediately call Yale Health or your primary care provider if you are an Aetna member, and inform your supervisor. Please note: Standard sick time practices will apply for any non-COVID-19 related illnesses.

Consult guidance on Events and Gatherings on Yale’s COVID-19 website.

Refer to the Department of Environmental Health and Safety’s website, where guidance has published on using breakrooms and lunchrooms. This guidance does not apply to academic and social events, meetings, gatherings, and activities.

Yale Buildings

As university buildings begin to be reoccupied, custodial staff will be assigned to clean them during business hours and/or in off-hours to limit social contact with staff member occupants consistent with CDC guidelines. Custodians will provide deep cleaning during off-hours, including the use of disinfectants to wipe down/sanitize high touch surfaces.

For more information, review the Office of Facilities Reopening Plan for University Buildings.

The university is developing protocols for social distancing for common areas, including elevators, restrooms, and breakrooms. 

Visit the Office of Facilities website for additional information.

Yes. Although you are not authorized to resume working on campus, you may need to briefly be on campus to pick up something or check the mail for example. For this reason, badge access has not been restricted. However, if a visit is warranted, you must obtain authorization from your Manager/Lead Administrator, complete the Daily Health Check before your visit, and follow prevention guidance on Yale’s COVID-19 website.

Campus Services

The safety of our passengers and team members is our top priority. Please see temporary changes to some of our schedules and services due to the COVID-19 crisis. Learn more on the Parking and Transportation Options page.

Visit the ID Center website for additional information.

For assistance with access control, please email

Review helpful guidance on temporary changes in place to Yale’s operating processes, including supply orders and delivery of products.

Normal on-campus operations have been greatly reduced and many campus buildings are closed. During this period TR&S mail and package delivery operations will continue, with a primary focus on servicing Yale’s essential on-campus operating areas. Review additional COVID-19 Operational Guidance.

Financial Wellness

The new federal Coronavirus Aid, Relief, and Economic Security (“CARES) Act provides opportunities for individuals and families whose finances were adversely impacted by COVID-19 to take distributions and loans from their retirement savings plan balances. Learn more about the CARES Act.

In order to protect your health and safety during the Coronavirus outbreak, TIAA is conducting 1:1 appointments by phone or online. Book an appointment online or call 800-732-8353 to schedule.