Printing Representative II Grade D

    Clerical and Technical generic job description

    Family: Technical Support
    Job Code: 742

    Representative duties:

    • Determines client printing needs. Provides specialized information in selection of type, format, style, and layout
    • Develops cost and time estimates, printing specifications and schedules
    • Monitors jobs for accuracy, completeness, quality and timeliness
    • Recommends changes in procedures and operations
    • Performs additional functions incidental to production activities

    The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.

    Required knowledge:

    • Advanced knowledge, college-degree; substantial knowledge in a specialized field; substantial knowledge in a broader field of learning
    • Extensive knowledge of craft or trade
    • Broader knowledge of business, accounting or commercial procedures
    • Extensive knowledge of the University organization; detailed knowledge of a broad spectrum of University rules and procedures

    Required skills:

    • Extracts and compiles a broad range of data from a variety of written sources, personal contacts and/or data bases selected independently; interpretation/limited analysis of data
    • Creates complex filing systems
    • Summarizes, revises or makes limited use of complex, technical or specialized literature
    • Composes, proofreads or edits specialized technical reports or grant applications for external circulation; proofreads material for publication
    • Occasional use of machines that require little training to operate

    Office and administrative skills:

    • Keyboards statistics, graphs, manuscripts, manuals, slide presentations, and other complex material
    • Enters and retrieves data from semi-finished source documents on a personal computer, requiring both some interpretation of the source document and a basic understanding of software parameters
    • Arranges for and coordinates schedules, appointments, projects, conferences, and major events
    • Advises, screens, and refers callers and visitors

    Experience, education, and formal training:

    • Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate degree, or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education

    Complexity and organization:

    • Wide variety of complicated job tasks requiring coordinating numerous processes/methods
    • Often coordinates or organizes the work of others

    Interpersonal relations:

    • Ongoing involvement outside the immediate unit
    • Offers or obtains specialized information and provides assistance on complex matters
    • Trains, instructs or teaches others in academic, research or other professional matters

    Supervisory guidelines:

    • Work may or may not be reviewed
    • Incumbent plans and schedules own work and/or work of others based on the understanding of broadly defined objectives and priorities, supervisor reviews work after completion
    • Instruction provided only in new situations, methods, procedures that are not clearly related to existing tasks and duties

    Example 1

    General purpose:

    Design and produce a variety of publications, print pieces, directional signage, exhibition graphics, and related materials for the programs, activities, exhibitions, public spaces, and behind-the-scenes needs of the Peabody Museum.

    Essential duties of position:

    • Design and produce print pieces, signage, and other graphic materials, such as flyers, announcements, invitations, publicity and educational materials for the museum and its component departments utilizing Mac-based graphics software
    • Under the supervision of the head of the Graphics Lab and the Assistant Director, keep track of individual jobs, following the Lab’s tracking system, monitoring each for timeliness, quality, and client service
    • In conjunction with the head of the Graphics Lab, work closely with clients to provide alternative designs for client review where appropriate, develop an initial design, and implement editorial and design changes
    • Attend to urgent and high priority jobs promptly, handling a high volume of detailed work smoothly, calmly, efficiently, and with a high level of client service
    • Provide clients with information about costs and alternative approaches. Develop cost and time estimates
    • Stay current with developments in the print industry, desktop publishing, and vinyl signage field, computer hardware, software, and printer technology
    • Work with exhibition designers, consistent with the overall exhibition design and style guides, produce exhibit graphics and exhibit-related materials
    • Work with the head of the Graphics Lab to train and oversee students, casual staff, interns, and volunteers

    Experience and training:

    • Six years of related work experience with four of them in the same job family at the next lower level, and a high school level education; or four years related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field (commercial or fine arts or graphic design) or an equivalent combination of experience and education
    • Experience in a graphic design studio, multi-service print shop, or in museum exhibit development and production
    • Preferred: Coursework or a graduate degree in design

    Skills and abilities:

    • Familiarity with computer technology and facility with Mac-based graphics programs (Illustrator, PhotoShop, Quark Xpress, PageMaker, etc.)
    • Facility with vinyl sign-making technology and production
    • Willing to work some extra hours from time to time