All staff who can work at home should continue to do so. Only with an explicit request from a supervisor should a staff member return to campus. For more information, review COVID-19 Workplace Guidance.
It is recommended that users consult the existing COA Information and Resources here on the COA website. There is a lot of information about the COA in general, COA segments, and how they should be used in transactions.
In-person training is available 3-4 times per year. Sign up in TMS via this link - TMS Training Link for COA