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Technology Purchases with an Authorized Reseller
Equipment Updates
Due to global supply chain issues, the receipt of technology equipment is significantly delayed. Individual departments will assess equipment needs on a case-by-case basis. Visit the Workplace Guidance FAQs page for more information about the provision of equipment as it relates to work flexibility.
Yale desktops and laptops must be purchased through the University and delivered to campus. This ensures that your data is protected, through the use of antivirus software and encryption technologies. Additionally, devices are configured to meet Yale’s Minimum Security Standards (MSS).
When you are ready to make a purchase, please contact your designated IT support provider, who can walk you through the process and answer any questions. Secure loaner laptops may be available for use until your new device is ready. If you recently purchased equipment and are unsure if your device meets Yale’s MSS (many devices available through consumer retail stores cannot meet these standards), please contact the Help Desk for assistance with an evaluation. As needed, you may be referred to your designated IT support provider.
As an alternative to procuring new laptops or desktops, Faculty and Staff are eligible to request a virtual Windows 10 desktop provided via MyApps at Yale. MyApps is approved for use with high-risk data. One can connect to the virtual machine from any device connected to the Internet (personally owned computer, iPad, smart phones, etc.). Connecting to a virtual computer does not require VPN and behaves just like a computer connected on campus. There is a fee of $15/month to use the service which covers back-end cloud computing charges. Visit MyApps for Hybrid Work.
Peripherals and accessories, including tablets, iPads, monitors, cables, mice, keyboards, cameras, headsets, and more should be delivered to campus. These items do not require configuration. For additional operational guidance, review Workplace Guidance FAQs.
Workday
Visit Workday to purchase all laptops, desktops, and PCs using your department's COA. Items must be delivered to campus prior to being picked up or delivered to your home.
Timeline
The average order fulfillment duration for Lenovo and Apple laptops is unpredictable and significantly delayed due to global supply chain issues. Yale Procurement, Information Technology, and suppliers are working together to identify new sources and reduce wait time.
Support
For additional operational guidance, review Workplace Guidance FAQs. For technicalsupport, contact the ITS Help Desk.