Sourcing

Maximize Value and Quality of the Purchases Departments Need to Make:

• Comprehensive management of the end-to-end process, including:
  • Solicit, analyze, and negotiate proposals; being the face and lead on negotiations to protect department/supplier relationships.
  • Total cost of ownership and providing stewardship on overall value, not solely price.
  • Ensuring departments are compliant in their approach to purchase requisitions.
  • Lead supplier issue resolution for the Yale Community:
    • Coach/Mentor departments in working with a supplier (dealing with an issue)
    • Manage non-performance, non-compliant suppliers
    • Manage recovery of funds in the event of non-performance, non-compliance with the contract.
    • Negotiate extensions of warranties, licenses, etc.”
    • Verify Financial Health of Suppliers:
      • Leverage industry third-party resources to confirm the financial health of a supplier and perform reference checks on the quality and reliability of the supplier’s product/service.
      • Internal reference checks with other departments at Yale who have worked with the supplier.
    • Supplier Issue Resolution:
      • Coach/Mentor departments in working with a supplier/dealing with an issue
      • Manage non-performance, non-compliance
      • Manage recovery of funds in the event of non-performance, non-compliance with the contract
      • Negotiate extensions of warranties, licenses, etc.

    Mitigate Risk:

    • Ensure that Yale’s terms and conditions are met in all contracts/agreements
    • Custom Equipment Builds: Manage balance between specifications being delivered to expected performance and at expected time intervals.
    • Validate the supply chain: ensure the supplier has the ability to guarantee stock availability
    • Ensure that Service Level Agreements (SLAs) around delivery dates and service availability are built into the contract and vetted
    • Ensure policy compliance, both internal policies (Privacy Office, Accessibility, Finance Policy and Procedures) and the policy and procedures for federally funded contracts.

    Develop Strategic Partnerships:

    • Cultivate long-term strategic partnerships with critical suppliers resulting in a greater overall and a more simple and efficient purchasing process for Yale departments.