Submitting Inquiries and Work to Procurement

    Purchasing Intake Portal
    SERVICE DESCRIPTION EMAIL ADDRESS
    Specialized Purchasing Support (Tier 2) Utilize the portal for the following work requests:
    • Support purchasing a good/service
    • Contract/Agreement discussions, reviews, signature requests
    • Policy and procedure interpretation questions.
    • Help in completing Sole Source, ICE, Comparative Bid Forms
    • Data Analysis Requests
    • Issues with Suppliers
    • Close a PO(s)
    		 Purchasing Intake Portal
    Paying Process Support
    SERVICE DESCRIPTION EMAIL ADDRESS
    General Payment Process Support Contact the Finance Support Center (FSC) for help with any inquiries that you have regarding:
    • Accounts Payable (e.g., Invoices, Supplier Invoice Requests)
    • Expense Management, including Spend Authorizations
    • Supplier-related questions
    		 askfinance@yale.edu or call 203-432-5394
    Submit an Invoice Invoices that need to be processed and paid.
    • Invoices should only be submitted in PDF or TIFF format.
    • Multiple attachments can be sent per email, but each attachment can only contain one invoice.
    		 yss.invoices@yale.edu
    Submit a Sub-Award Invoice Used by Subcontractor and departments that received the invoice instead of AP. yss.subcontracts@yale.edu
    Supplier Changes
    • Changes to the supplier record or reactivate a supplier.
    • Requests to review payment terms.
    		 supplier.change@yale.edu
    Purchasing Card
    SERVICE DESCRIPTION EMAIL ADDRESS
    Purchase Card Application, Changes and Exceptions Submit applications for new purchasing card, changes and exceptions purchasing.card@yale.edu
    Purchasing Help Desk
    SERVICE DESCRIPTION EMAIL ADDRESS
    General Purchasing Support
    • Reopen a Purchasing Order (PO)
    • Report Issues with Suppliers
    • Submit ID Card requests for Suppliers that need access to Yale-Owned/Operated buildings.
    		 purchasing.helpdesk@yale.edu