Developing Soft Skills
Soft skills are among the most coveted skills sought by hiring managers. These are easily transferrable skills and are not necessarily associated to a specific job. Soft skills revolve around personal relationships, character, and attitude. By nurturing these interpersonal attributes, you will build stronger relationships and increase your work performance.
Please review the behavioral attributes for each soft skill below, then access the learning module in LinkedIn Learning to begin developing your skills.
|Behavioral Attributes||LinkedIn Learning|
|Communication||Listens effectively and demonstrates the ability to express ideas orally and in writing as required|
|Customer Service||Courteous, helpful; understands and responds to the needs of customers and colleagues; anticipates needs|
|Dependability||Reliable; understands assignments and meets deadlines; worthy of trust|
|Initiative||Self-starter; resourceful; develops ideas and methods to enhance the work unit. Identifies and participates in training opportunities|
|Teamwork||Works cooperatively with others and offers assistance and support when needed; adaptable and open to change|
|Work Quality||Demonstrates accuracy, thoroughness and attention to detail in a timely manner; ability to prioritize based on importance; organized|
|Confidentiality||No gossip. Keeping information private, especially sensitive information like HIPAA|
|Critical Thinking||Careful thinking directed to a goal|
|Professionalism||Neat, clean, and appropriate attire and personal hygiene; a positive attitude, excellent attendance and acceptable standards of treatment in relationships with colleagues|