Managing at Yale Core Courses

Core Courses Online

The Managing at Yale core courses are delivered through an online learning platform. Like an online college course, you can complete much of the content asynchronously—at your own pace—during times that work best for your schedule while still experiencing the benefits of live instruction when critically necessary. You are encouraged to participate in all live sessions with subject matter experts, however, you have the flexibility to watch most of the recorded sessions on your own time.

Managing at Yale Essentials

Step One

This virtual course provides new managers with an understanding of managing at Yale and is held over a six-week period. Participants dedicate approximately 4 hours/week to the program.

Over the course of the program, we’ll be introducing you to the essential resources, information, standards, and expectations that are most critical to ensure a strong and successful start or continuation to your management career at Yale. In this six-week course, you will:

  • Discover how to use the online learning platform and identify best practices for digital learning
  • Examine Yale’s Leadership Expectations and Manager Accountabilities, assess personal leadership skills, and discuss nuanced cases to identify ethical and moral responsibilities of Yale Managers
  • Explore Emotional Intelligence and ways it can inform your approach to difficult conversations
  • Identify and discuss respective roles of management, bargaining unit employees, union stewards and organizers as well as the institutional union in a unionized work environment
  • Explore the various roles within the HR department at Yale, and review interview techniques, feedback and performance management

View a sample of the Managing at Yale Essentials Agenda.

Great Manager Program

Step Two

This virtual five-week course continues the learning journey by providing managers a better understanding of themselves, their management style, and insights on how best to create an effective culture for their team. Participants invest up to 4 hours/week into their learning.

This program addresses the specific challenges Yale leaders face every day, including creating a diverse and inclusive culture and developing yourself and those you lead. Over the course of the program, you will:

  • Examine the role of the manager in creating a high-performance organization and relate cultural artifacts and indications to their impact on organizational culture
  • Explore how to develop yourself and others by recognizing different DiSC styles and what resources are available to effectively develop a career at Yale
  • Understand the importance of using Situational Leadership as an influence tool to achieve results
  • Develop skills to enhance ability, willingness, and competency of managers to engage staff in dialogue regarding issues of diversity and inclusion

View a sample of the Great Manager Program Agenda.

Managing for Results

Step Three

This final step of the initial journey continues as a virtual five-week course and provides a deeper understanding of how effective managers create high levels of satisfaction for customers, their staff, and themselves. Participants dedicate up to 4 hours/week to this program.

Managing for Results is designed to continue to advance your leadership acumen, strategic agility, and professional aptitude you need to be successful. In this course, you will:

  • Explore measures and how to make information and data meaningful to answer questions related to success
  • Define the roles of a manager, build management agenda, and construct a personalized action priority matrix to help with time management
  • Discuss managerial presence and effective communication techniques
  • Explore The Five Behaviors of a Cohesive Team® model

View a sample of the Managing for Results Agenda.

Mid-Senior Manager Courses

Extraordinary Leader Program

Step Four

This one-day program for managers will educate, train and motivate you to become a great leader. It provides you with new insights on what make leaders extraordinary. A 360-degree leadership assessment, development plan and a coach are included. We recommend that you attend this twelve months following Managing for Results, the last course in the Managing at Yale series.

In today’s rapidly changing, highly competitive environment, the organizations that excel in their respective markets will be those whose people are most competent, passionate, and focused on delivering results. The Extraordinary Leader Program presents a proven framework for helping individuals make a profound difference in their organization’s results and in their own performance and development. The program is built on research-based principles of leadership performance. This workshop will share this process and help you apply it to your own performance and development within the organization. Once completed you are provided with a coach for a free 90 minute session.

Advancing the Extraordinary Leader Program

Step Five

This half-day program for managers will assess improvements you have made on the development areas you identified during your initial experience in the Extraordinary Leader Program. A 360-degree leadership assessment, development plan, and coach are again included. We recommend that you attend this training eighteen months following the Extraordinary Leader Program.

Registration

Step One – Am I eligible?

Are you:

Step Two – Identify the course(s) you need to take.

Can’t remember? Check your transcripts in the Yale Training Management System (TMS). You can do that by ensuring you are on VPN then:

  • Log into TMS
  • Click on “My Training Information” in the left-hand column
  • Click on “Transcript”
  • Review for any of the Managing at Yale core courses: and make a note of the date(s) you attended. Has it been over 5 years since you last attended? If so, consider retaking these course(s) as a refresher.

Step Three – Register

Register below for the course that reflects what you still need to take. Your registration will go into a pending status while we verify you are in the correct course. If we discover you may have registered for an incorrect course, we will reach out to get you into the correct course. Once approved you will receive a welcome email with additional information and your Cohort’s Agendas.

If your transcripts identify that you need all three foundational core courses, register for the course:

Managing at Yale Essentials, Great Manager, Managing for Results

If your transcripts identiied that you need just two of the foundational core courses register for one of the options below: Note: if you need all three courses DONOT register into any of the courses below.

If none of the above scenarios meet your needs, please reach out to learning@yale.edu with your request.

Step One – Am I eligible?

Are you:

  • Employed at the University for 12 or more months.
  • A manager of staff and has one or more direct reports?
  • Job Grade is 24 and above.
    • Don’t know what your Job Grade is? To check your grade, please consult with your HRG.
  • Have you completed all three pre-requisites (the foundational core courses: Managing at Yale Essentials, Great Manager Program, Managing for Results?)
  • If you have answered Yes to all of the above, please proceed to Step Two.

Step Two – Identify the course(s) you need to take.

Can’t remember? Then check your transcripts in the Yale Training Management System (TMS). You can do that by ensuring you are on VPN then:

  • Log into TMS
  • Click on “My Training Information” in the left-hand column
  • Click on “Transcript”
  • Review for any of the Block Two courses and note the date you attended. Has it been over 5 years since you last attended? Have you changed departments and have been in your new department for at least 12 months? If so, consider retaking the course(s) as a refresher.

Step Three – Register

Register below for the course that reflects what you need to still need to take. Your registration will go into a pending status while we verify you are in the correct course. If we discover you may have registered for an incorrect course, we will reach out to get you into the correct course. Once approved you will receive a welcome email with additional information.

Extraordinary Leader Program
(pre-requisite: Managing at Yale Essentials, Great Manager Program and Managing for Results)

Advancing the Extraordinary Leader Program
(pre-requisite: attended the Extraordinary Leader Program at least 12 -18 months, prior to this course start date)

If you have any questions, please feel free to contact us at learning@yale.edu.

Frequently Asked Questions

Being able to manage your time is important to us. We estimate you need to set aside an average of 4 hours per week. Some weeks may be more than that while other weeks will be less. Managing at Yale Essentials, Week 4 Labor Relations, live videos are the heaviest with two 120-minute mandatory sessions. All other live sessions are recorded and available for viewing during the week they were recorded.

Once you have registered, we expect you to be available to participate in all three modules. We encourage you to review the Cohort module diagram on page 2 of the learning center brochure (steps 1, 2, and 3) and to reach out to the Learning Center at learing@yale.edu to determine the start dates and the best time to register. If your vacation interrupts your learning in any single module, it may be wise to choose another Cohort.

You will always have access to the content you created. However, access to the learning content is limited to the one-year timeframe of your license.

Please contact us at learning@yale.edu to discuss which Cohort fits your schedule and do not register for a Cohort via TMS. If you have already registered, please contact us as soon as possible to discuss the next steps.

Once a license is activated, it is the responsibility of the participant to continue with their learning. Please contact learning@yale.edu immediately to discuss your individual situation. Fees may apply.

Yale has contracted with an online learning platform, which requires an individual license to access the platform.

Yes, there is fee associated with each participants license. Yale provides the license at no cost to participants, however, if you activate your license and do not attend, a $60.00 recovery fee may be charged back to your department.

The initial core Managing at Yale series offered through the online learning platform has three modules and two 60-day breaks; Managing at Yale Essentials (6 weeks with 2 mandatory live sessions in week #4), the Great Manager Program (4 weeks), and Managing for Results (4 weeks).

Following the completion of the three core modules, we offer two programs for managers to continue their development via a 360-assessment. This assessment and facilitated session are presented by Zenger Folkman, a globally recognized research-based consulting company. These courses are: Extraordinary Leader Program and its follow-up program, Advancing the Extraordinary Leader Program. It is recommended to start your 360-assessment process with the Extraordinary Leader Program 12 months following the completion of the initial core Managing at Yale series.

Yes. Once your license has been activated, you will be asked to complete all three modules in that same Cohort. Should an emergency arise, please reach out to us to discuss your individual situation at learning@yale.edu.

Please contact us at learning@yale.edu to discuss your situation prior to registration. Once your license has been activated, you will be asked to complete all three modules in that same Cohort.

Please contact us at learning@yale.edu with your alternative date and we will adjust the dates. Please do not register for multiple dates.

Accidents happen! Please contact us at learning@yale.edu to confirm the date you want to commit to.

When you register, you start the process for activating your license. But don’t worry; we will reach out to confirm your attendance as we get closer to the Cohort date. Once confirmed, you will be enrolled in the online platform and your license will be activated with your first log in. Once activated, your license is good for one year for course completion. Access to any content you have created on the platform will not expire!

Detailed syllabi are available one week before the start of the Cohort and included in your welcome email.

View/download the sample syllabus for the following courses:

This program is highly recommended for all existing and new managers at Yale as the curriculum was specifically designed to support managers in the unique managerial environment that Yale represents. If you have additional questions, please contact learning@yale.edu. If you have concerns regarding your participation in this program, please reach out to your HRG.

That is fine. You do not need dual screens to complete this course.

If you do not have access to a camera via your laptop or desktop, you can access live meetings and team meetings via your smart phone by downloading the Zoom app found in your favorite App Store. Just remember to use your Yale ID to log in.

Once your license is activated, you will receive a welcome email with specific log in instructions for accessing the online learning platform.

Do not worry! We offer an opportunity to learn all about using an online learning platform before the course begins. Once you are enrolled, we will notify you of the live session, or how you can access a recorded session.