Professional Development

May 4, 2021

| Communicating for Results - vILT
Instructors: Kirk Hooks

May 4 & 11

Welcome to Communicating for Results. This Learning Center course is held over two-90-minute sessions, virtually.Participants must attend both sessions to receive credit. The ability to communicate effectively is a key skill for all staff. We spend 75% of our waking hours communicating our knowledge, thoughts, and ideas to others. How do you ensure that your message will be understood in the way you intended it to be understood? This course will introduce you to a process that can help. The focus will be on sending clear, direct communication—to say what you mean and mean what you say.

May 12, 2021

| Project Management for Yale Professionals - vILT
Instructors: Gina Ohanesian, Amy Keach

May 12, 19, & 26

Welcome to Project Management for Yale Professionals. This Learning Center course is held over three- 2-hour 15-minute sessions, virtually. Participants must attend all sessions to receive credit. We cover topics such as: level setting, initiating and planning, executing, monitoring and closing a project. Day one in an introduction, while days 2 and 3 dive deeper. Come with a project in mind. A project is defined as being a temporary endeavor undertaken to create a unique product or service. If you are not currently working on a project please identify a personal example such as a life event, wedding, vacation, or even a renovation job at home.

May 18, 2021

| Navigating Conflict - vILT
Instructors: Travis Holyfield, Kirk Hooks

May 18 & 24

Welcome to Navigating Conflict. This Learning Center course is held over two 90-minute sessions, virtually. Participants will be required to attend both sessions and additionally complete several LinkedIn Learning modules prior to the start of class, as well as an electronic version of the Thomas-Kilmann Conflict Mode Instrument, after the initial session and prior to the second session. The TKI allows participants to learn the benefits and downsides of their usual approach to navigating conflict and understand the advantages other options can provide when difficult situations arise.

June 10, 2021

| Mastering Difficult Conversations - vILT
Instructors: Kirk Hooks, Travis Holyfield

June 10, 17, & 24

Welcome to Mastering Difficult Conversations. This Learning Center course is held over three 90-minute sessions, virtually. Participants must attend all three sessions to receive credit. At a time when organizations increasingly rely upon effective collaboration, teamwork, and adaptability to constant change, Mastering Difficult Conversations addresses a fundamental need.

June 16, 2021

| Learning in Motion: SLBU - vILT
Instructors: Kirk Hooks

Welcome to Learning in Motion: Speak, Listen, Be Understood. This Learning Center course is held in a single 90-minute session, virtually. Effective communication skills are an essential element every employee and manager must have as part of their standard tool set. This course will include a introduction to core topics, a self-assessment, and role-playing activities.

July 13, 2021

| Workflow Management - vILT
Instructors: Travis Holyfield

Welcome to Workflow Management. This Learning Center course is held over two 2-hour sessions, virtually. Participants will be required to attend both sessions to receive credit. In Workflow Management, we will explore a behavior-based skillset that participants can immediately apply to create focus, organize information, and improve time management, encouraging planful personal productivity. We will offer strategies and techniques to focus your attention on the things that matter most, to prioritize your commitments, and create more mental space for innovation, both at work and at home.

July 27, 2021

| Mastering Difficult Conversations - vILT
Instructors: Travis Holyfield, Kirk Hooks

Welcome to Mastering Difficult Conversations. This Learning Center course is held over three 90-minute sessions, virtually. Participants must attend all three sessions to receive credit.At a time when organizations increasingly rely upon effective collaboration, teamwork, and adaptability to constant change, Mastering Difficult Conversations addresses a fundamental need.

August 10, 2021

| Writing at Yale Level 1- vILT Confirming
Instructors:

Welcome to Writing at Yale Level I: Mastering the Basics. This course is held over two 2-hour sessions, virtually. As university employees, we represent Yale whenever we write an email, draft a memo, or prepare a report. Yale staff members are often at the front lines of communicating with internal and external constituents; their writing is critical to the success of the university—and to their own career development.

August 12, 2021

| Writing at Yale Level 2 - vILT
Instructors: Alison Coleman

Writing at Yale Level II: Advanced Strategy and Practice. This course is held over two 2-hour sessions, virtually. Excellent writing—even among the most experienced practitioners of the craft—is rarely achieved in isolation. Our work always benefits from outside perspectives. This collaborative course is designed for those who are comfortable with the basics of grammar and style, and who are ready to take their writing to the next level in a supportive environment of fellow writers.

August 18, 2021

| Project Management for Yale Professionals - vILT
Instructors: Gina Ohanesian, Amy Keach , Dave Logie

Welcome to Project Management for Yale Professionals. This Learning Center course is held over three- 2-hour 15-minute sessions, virtually. Participants must attend all sessions to receive credit. We cover topics such as: level setting, initiating and planning, executing, monitoring and closing a project. Day one in an introduction, while days 2 and 3 dive deeper. Come with a project in mind. A project is defined as being a temporary endeavor undertaken to create a unique product or service. If you are not currently working on a project please identify a personal example such as a life event, wedding, vacation, or even a renovation job at home.

September 15, 2021

| Aspiring Manager Program
Instructors:

Are you thinking of becoming a manager, but aren’t certain if it’s the best next step on your journey? At Yale, our employees are our greatest assets and their development is a top priority. To reinforce this commitment, the University offers the Aspiring Manager program to provide staff an exploration of management at Yale, and the knowledge and resources they need to successfully consider becoming a manager at Yale. This program, held over three half-day sessions, will help those interested in a management career investigate some of the key requirements and challenges of moving from individual contributor to manager. Through self-study, readings, active homework assignments, videos, in-class discussions, and practice exercises participants will explore the management role.

September 17, 2021

| Workflow Management - vILT
Instructors: Travis Holyfield

Welcome to Workflow Management. This Learning Center course is held over two 2-hour sessions, virtually. Participants will be required to attend both sessions to receive credit. In Workflow Management, we will explore a behavior-based skillset that participants can immediately apply to create focus, organize information, and improve time management, encouraging planful personal productivity. We will offer strategies and techniques to focus your attention on the things that matter most, to prioritize your commitments, and create more mental space for innovation, both at work and at home.

September 21, 2021

| Data Informed Decision Making - vILT
Instructors: Bill Florin

Welcome to Data Informed Decision Making. This Learning Center course is held over two 120-minute sessions, virtually. Participants must attend both sessions to receive credit.The goal of this course is to provide entry and mid-level M&P staff with the insights and motivation to make quality data analysis a vital part of their decision support/ recommendation(s) and decision-making activities. The value of Yale’s data assets, the role each person plays in protecting and enhancing data, and the University’s aspirations for its data resources and culture are integrated into the discussion.

October 1, 2021

| Navigating Conflict - vILT
Instructors: Ken Hoover, Travis Holyfield

Welcome to Navigating Conflict. This Learning Center course is held over two 90-minute sessions, virtually. Participants will be required to attend both sessions and additionally complete several LinkedIn Learning modules prior to the start of class, as well as an electronic version of the Thomas-Kilmann Conflict Mode Instrument, after the initial session and prior to the second session. The TKI allows participants to learn the benefits and downsides of their usual approach to navigating conflict and understand the advantages other options can provide when difficult situations arise.