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Active listening is an important way to bring about changes in people…People who have been listened to in this…special way become more emotionally mature, more open to their experiences, less defensive… - Rogers and Farson (1957)
The Value of Active Listening
Active listening (also known as mindful, empathetic or reflective listening) is powerful. To tap into its potential, pause regularly during the conversation and to ask yourself these questions:
✓ Practice Active Listening