IT Update News from 06/2018

Project Update: Yale Message Project

June 28, 2018

Yale Message is a cloud-based application that replaces the University Messaging Service (Message III) currently used by schools and departments to send directed communications to large lists of email recipients (such as subscription lists).

The project is underway and the training on...

Digital Accessibility Monthly Training Lunch and Learn - July 17

June 28, 2018

Join our training series presenting in-depth training on various digital accessibility topics targeted toward developers and designers. The next topic, “Semantics: Links, Buttons, & Images” will be discussed on Tuesday, July 17 at noon – 1:00 p.m. at 25 Science Park, room 125.


Redesigned IT Website Debuts July 1, 2018

June 28, 2018

After months in the making and with the help and support of several departments in ITS and the Internal Communications team, the newly designed IT at Yale website is ready to go live on July 1. Built using ServiceNow and Drupal technologies, the new site features many noteworthy improvements to...

Bomgar planned outage and upgrade – July 10

June 28, 2018

On the evening of Tuesday, July 10, between 8:00 p.m. and 10:00 p.m., our Bomgar remote-support service will be unavailable while we perform a routine update of the servers. For those of you who use this service, please note that it will not be possible to log into the Bomgar Representative...

Avoid Broken Links on your Websites When the New IT Site Goes Live this Weekend

June 28, 2018

This weekend, the new IT at Yale website will go live on the new Service Portal (Service Now). Links on other university sites to the former ITS website may not work if they were “deep links” to individual pages in the old site. We do have a major landing page redirect strategy, but...

Introducing the ITS Climate, Culture, and Inclusion Taskforce

June 14, 2018

At the next IT town hall, John Barden will introduce new strategic priorities for IT at Yale. One of those is to become a workplace of choice. In support of this priority, ITS formed a Climate, Culture, and Inclusion (CCI) taskforce in May to bring people together to help collectively improve...

Join Us at the IT Town Hall - Tuesday, June 19

June 14, 2018

Don’t forget! The next IT Town Hall will be held Tuesday, June 19, from 8:30 - 10:30 a.m. at the Sterling Law School Auditorium (127 Wall Street). ITS Leaders will discuss the current and future state of ITS, including:

FY19 Priorities Defining the boundaries of managing a service...

Yale Hosts Facilities Ivy Tech Symposium

June 14, 2018

Our own Barbara Haberman had the honor of hosting the 9th Annual Facilities Ivy Tech Symposium on campus on May 31, 2018. The event was attended by 35 representatives - including all of the IVY Schools and Georgia Tech, University of Kentucky, and Clemson University. Energy was high and the...