IT Update News from 03/2019

Possible Action Required for Managers of Devices Which are Accessed via SSH from Outside the Yale Network

March 25, 2019

*** This change was postponed. ***

On Thursday, March 28, from 9:00 - 9:30 a.m, we will be updating a firewall rule which allows individuals to access certain Yale devices from outside the Yale network in an effort to continuously vet the University’s firewall...

Box Drive - Now Availalable

March 25, 2019

Box drive is a new feature available to individuals in the Yale Community with an active NetID and Box or SecureBox account. Box Drive is an easy way to work with all of your files and folders stored in Box right from your desktop, taking up very little hard drive space. You can open Windows...

Getting to Know Yale Leaders - Lou Tiseo

March 25, 2019
Lou Tiseo, building things, family ties, and lots of Legos

Lou Tiseo, Senior Director Foundational Technology Services, grew up in Astoria, Queens, New York surrounded by a large, close-knit, Italian-American family that included 45 cousins who lived within a two-block radius. He graduated from...

Digital Accessibility Standard is Adopted

March 25, 2019
The ITS Digital Accessibility Standard (requires login) created by Mike Vaughn, owner of the accessibility consulting service, has been finalized. The standard was...

Attention Knowledge Base Authors / Editors

March 25, 2019
To maintain a more usable and accessible environment in ServiceNow, we removed the Attachment Link field. This field, when selected, caused any link to a knowledge base article to open an attachment directly. Instead of immediately sending individuals to an attachment, it is a better user...

New IT Employee Orientation Program Highlights

March 25, 2019
The IT New Employee Orientation Program was held on Tuesday, February 26, from 9:00 through 11:00 a.m. at 25 Science Park, room 125. The event was organized and hosted by members of the IT Climate, Culture, & Inclusion (CCI) task force. We welcomed 17 of our newest IT employees. IT managers,...

Introducing the Diversity and Culture Calendar of Events

March 25, 2019

Climate, Culture, and Inclusion (CCI) encourages individuals to get involved with Yale’s eight affinity groups and to explore related training and events that support and promote awareness of cultural...

Gartner Technical on-site Monthly

March 25, 2019
As a means of supporting our key initiatives in 2019, and maximizing the Gartner For Technical Professionals (GTP) services we have available from our vendor partner, we have scheduled Gartner open office hours. A Gartner Account Executive, Chris Sherman, will be on site once a month for the next...

Extra AV support leads to a smooth start

March 8, 2019

The first two weeks of each semester (a.k.a. shopping period) is a busy time for many groups at Yale, especially for those that support classrooms and audio-visual (AV) systems. As the number of classrooms grow and faculty increasingly use technology in their teaching, the demand for technology...

Be Mindful of Important Dates for Proposed Changes

March 8, 2019

As a reminder to individuals responsible for submission of ServiceNow Change tickets, please be mindful of the following important dates when scheduling planned start and end times for your proposed Change:

March 05 [all day] - Research proposal grant submission deadlines...

IT Units Integrate to Create Enterprise Applications

March 8, 2019

To bring together all of our community-wide enabling application technologies encompassing student, finance, human resources, alumni affairs, and web, among others, IT senior leadership has decided to unify all application teams into a single integrated unit—Enterprise Applications. The new unit...

Healthcare Hackathon Highlights

March 8, 2019

On Friday, January 25, Yale’s Center for Biomedical Innovation and Technology (CBIT) hosted a cohort of healthcare specialists at 55 Park Street to participate in the opening ceremonies of the 2019 Yale CBIT Healthcare Hackathon. Attendees included engineers, businessmen, scientists, doctors,...

John Echoes Provost on Disrespectful Behaviors

March 8, 2019

I have received a few questions this week regarding the Yale Daily News coverage of the Provost’s note expressing concern about recent incidents of disrespectful behavior toward staff. First, I...

Keynote Speaker Announced for IT Knowledge Exchange

March 8, 2019

Join us to hear from inderdisciplinary artist / designer and Director of Yale’s Center for Collaborative Arts and Media, Dana Karwas, as she discusses the intersection of arts and technology. Karwas will draw upon her own professional work and the work of the center....

Redesign of Beinecke Library Website

March 7, 2019

The Beinecke Rare Book and Manuscript Library recently launched a new website, redesigned by Yale ITS. The new Beinecke website is now part of the YaleSites web publishing platform and features a reimagined visual design evoking the building’s iconic architecture.

It was the first time...

'Identity Fraud Prevention' Talk

March 7, 2019

Hear Yale’s Chief Information Security Officer, Paul Rivers speak on the topic of Identity Fraud Prevention.

The good news, the bad news, the terrible news. How does ID fraud happen? what can you do about it? What can’t you do about it? Learn about a fraud...