The newly re-platformed Account Holder Report by Person is now LIVE on the Power BI...
IT Update News from 10/2019
Use Internet Explorer to access MyTime
October 31, 2019
To improve security on Yale’s computers, individuals running Windows operating systems on their desktop/laptop computers are requested to access MyTime (Kronos) using Internet Explorer (IE). Anyone running MyTime (Lite) and/or using a Mac or Linux operating system may continue to access...
Key projects and move updates reviewed at IT Leadership Team meeting
October 31, 2019
The IT Leadership Team met on October 30 to discuss the following projects and updates:
Enterprise MonitoringThe Enterprise Monitoring project is scheduled to kick off on October 31, with the goal of minimizing the footprint (and maximizing the use of) monitoring tools, expanding...
ServiceNow office hours - new location
October 31, 2019
ServiceNow Office hours at 25 Science Park, will now be held in room 549. Please visit us on the first and third Thursday of each month between 10:00 a.m. noon to discuss any ServiceNow related questions or issues.
New system helps onboard international students and scholars
October 31, 2019
The Office of International Students and Scholars (OISS) introduced a new vendor-based system, called International Student and Scholar Services (ISSS) in July. OISS and other departments will use ISSS to issue visa documents, administer student and scholar data, communicate with students and...
Blood Drive at 25 Science Park
October 31, 2019
The need for blood is constant and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every two to three seconds and most of us will need blood in our lifetime. Your donation will save up to three lives.
The Red Cross is...
Upcoming Tech Talks through December
October 31, 2019
Hosted by the IT Staff Development team, Tech Talks is a series of learning sessions for the IT community. Each one-hour session features one of a wide variety of topics targeted toward IT professionals. We will provide snacks. Don’t miss the upcoming Tech Talks:
...
John answers questions from Town Hall and more
October 18, 2019
Yale’s Chief Information Officer, John Barden answers a few questions submitted at the recent IT Town Hall meeting.
Why is Yale not one of the four schools being targeted for undergraduate recruiting?
Undergraduate recruiting is a new...
Access management improvement
October 17, 2019
The Access Management Improvement project is a key component of Yale’s multi-year cyber security strengthening efforts. This project will modernize NetID usage to deliver improved accessibility, usability, and security via a modernized CAS login screen, expanded self-service password recovery,...
Introducing the Work Better in ServiceNow training series
October 17, 2019
The Service Management team is hosting a series of ServiceNow platform training sessions. These trainings will provide instruction on how to work more efficiently using ServiceNow, through the use of built-in functionality. Individuals interested in attending the sessions should have a basic...
Introducing Infosec Chats
October 17, 2019
The IT Staff Development team is partnering with Information Security to host InfoSec Chats – a discussion on various relevant information technology security topics. Each month, Chief Information Security Officer for Yale University, Paul Rivers, will present on current issues and topics in the...
Scheduled network maintenance - multiple dates, beginning October 24
October 17, 2019
Summary
Later this month, Network Engineering will begin to perform ongoing required network maintenance running through mid-November. Please see detailed information below for a complete list of buildings and scheduled maintenance times. This information is for...Running Windows 7? Action is required
October 16, 2019
This information applies only to those individuals running the Microsoft Windows 7 operating system on their computer. Windows 7 will no longer be supported by Microsoft after January 14, 2020. Devices running Windows 7 will not meet the required University’s minimum-security standards after...
Cybersecurity begins with you
October 4, 2019
National Cybersecurity Awareness Month has officially begun yet protecting Yale’s data — and your own personal information — is a year-round job. Staying cybersecure is especially important as the lines between our work and personal lives become increasingly blurred. IT Cybersecurity has...
Two new telephone request forms
October 3, 2019
To streamline the process for ordering desk phones, ethernet connections, or other phone services, the ServiceNow and IT Desk Phone teams created two new request forms and updated several existing forms....
Staff movement, new hires, and milestones
October 3, 2019
Congratulations to IT staff who recently celebrated a milestone or joined our organization in September. Say hello or congratulate your colleagues using Yale’s digital greeting cards.
Milestone anniversaries
35 years
Paul J Johnson30 years
Joseph...ITS leadership team meeting
October 3, 2019
The ITS leadership team met on Wednesday, September 28. The team discussed the IT Balanced Scorecard objectives and the Technology Architecture Standards Team gave an Architecture Technology Standards update. The meeting also included a presentation of the hard work of so many during the Banner...
Introduction to Azure at Yale and upcoming Tech Talks
October 3, 2019
On Wednesday, September 18, Ken Hoover presented a Tech Talk on the Introduction to Azure at Yale. The one-hour session covered a few basics about the platform, how we have integrated it at a technology level, recommendations for using Azure, and examples from our community. This second Tech Talk...
ITS Backup Service (Code42) upgrade and outage
October 3, 2019
Summary
The ITS Backup Service technology will be upgraded on Thursday, October 10, from 5:00 – 6:00 p.m. There will be a one-hour interruption in back-ups as the client upgrades itself. During this time, the backup service will not be available. No action is required on...