ServiceNow Office hours at 25 Science Park, will now be held in room 549. Please visit us on the first and third Thursday of each month between 10:00 a.m. noon to discuss any ServiceNow related questions or issues.
The Office of International Students and Scholars (OISS) introduced a new vendor-based system, called International Student and Scholar Services (ISSS) in July. OISS and other departments will use ISSS to issue visa documents, administer student and scholar data, communicate with students and...
The need for blood is constant and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every two to three seconds and most of us will need blood in our lifetime. Your donation will save up to three lives.
The Red Cross is...
...
The newly re-platformed Account Holder Report by Person is now LIVE on the Power BI...
The IT Leadership Team met on October 30 to discuss the following projects and updates:
Enterprise MonitoringThe Enterprise Monitoring project is scheduled to kick off on October 31, with the goal of minimizing the footprint (and maximizing the use of) monitoring tools, expanding...
Yale’s Chief Information Officer, John Barden answers a few questions submitted at the recent IT Town Hall meeting.
Why is Yale not one of the four schools being targeted for undergraduate recruiting?
Undergraduate recruiting is a new...
The Access Management Improvement project is a key component of Yale’s multi-year cyber security strengthening efforts. This project will modernize NetID usage to deliver improved accessibility, usability, and security via a modernized CAS login screen, expanded self-service password recovery,...
The IT Staff Development team is partnering with Information Security to host InfoSec Chats – a discussion on various relevant information technology security topics. Each month, Chief Information Security Officer for Yale University, Paul Rivers, will present on current issues and topics in the...
Summary
Later this month, Network Engineering will begin to perform ongoing required network maintenance running through mid-November. Please see detailed information below for a complete list of buildings and scheduled maintenance times. This information is for...National Cybersecurity Awareness Month has officially begun yet protecting Yale’s data — and your own personal information — is a year-round job. Staying cybersecure is especially important as the lines between our work and personal lives become increasingly blurred. IT Cybersecurity has...
The ITS leadership team met on Wednesday, September 28. The team discussed the IT Balanced Scorecard objectives and the Technology Architecture Standards Team gave an Architecture Technology Standards update. The meeting also included a presentation of the hard work of so many during the Banner...
Summary
The ITS Backup Service technology will be upgraded on Thursday, October 10, from 5:00 – 6:00 p.m. There will be a one-hour interruption in back-ups as the client upgrades itself. During this time, the backup service will not be available. No action is required on...To streamline the process for ordering desk phones, ethernet connections, or other phone services, the ServiceNow and IT Desk Phone teams created two new request forms and updated several existing forms....
Congratulations to IT staff who recently celebrated a milestone or joined our organization in September. Say hello or congratulate your colleagues using Yale’s digital greeting cards.
Milestone anniversaries
35 years
Paul J Johnson30 years
Joseph...
