Once a year, the Service Management team upgrades ServiceNow to the latest version. Testing the new platform consumes a large part of the team’s resources. To reduce the time it takes to complete the upgrade, the Service Management team turned to the Quality Assurance team for help....
All staff who can work at home should continue to do so. Only with an explicit request from a supervisor should a staff member return to campus. For more information, review COVID-19 Workplace Guidance.