IT Update News from 05/2020

2020 IT Knowledge Exchange

May 28, 2020
On May 21, over 315 members of the Yale IT community virtually gathered to listen to keynote speaker, Susan Grajek, share her thoughts on the “Digital Campus.” Grajek is Vice President for Communities and Research for EDUCAUSE, and previously spent over 25 years at Yale University in a variety of...

Microsoft Teams: Get work done by working together

May 28, 2020
Summary

All members of the Yale community have access to Microsoft Teams, a cloud-based communication and collaboration workspace that is part of Office 365. Whether you are part of a project team, study group, department, or workgroup, Teams makes it easy for individuals and groups to have...

Leadership Team Discusses Developing a Technology Road Map, Project Advancements, and More

May 28, 2020

The Leadership Team met on May 27 to discuss the following projects and updates:

Advancement Technology Updates

Michael Felberbaum and Hadar Call provided updates on two recent Advancement Technology projects, including Cross Campus and Time, Talent, Treasure (T3).

Cross Campus

...

Cybersecurity Awareness Program: Planning progresses amid the pandemic

May 28, 2020

Planning and preparations continue for the launch of the Cybersecurity Awareness Program in Fall 2020. With the shift to working remotely, now more than ever, the Cybersecurity Awareness team seeks to provide valuable information that supports safe cybersecure actions whether working from home...

Graduate Student Payment System makes progress toward Proof of Concept

May 28, 2020
In February, we spoke of multiple functional stakeholders reviewing a ‘To Be’ process flow focused on the elimination of the Graduate Student Payment System (GSPS) by optimizing the use of Yale’s Student, Financial Aid, HR, and Finance ERP systems. Creating the Proof of Concept (POC) for the...

MyApps at Yale service change

May 28, 2020

Summary

Effective June 1, 2020, the MyApps at Yale service is changing platforms (formerly available via Citrix). MyApps at Yale is a comprehensive desktop and app virtualization service that provides access to a Windows based environment containing Yale licensed software from both...

2020 Long Service Recognition honors 11 IT staff members

May 28, 2020
Dear Colleagues, I’d like to take a moment to recognize the 11 Information Technology staff who are celebrating 25-45 year Long-Service anniversaries. Collectively, Yale’s Long-Service staff members represent 9,125 years of service to the University. We are very grateful for their...

John addresses LinkedIn Learning question

May 28, 2020

Yale’s Chief Information Officer, John Barden, addresses questions asked by the community through our Ask John survey feature. This week, John addresses a question relating to Linda.com LinkedIn Learning resources for retirees.

I will be retiring soon, and the...

Coming soon: Changes to NetID management and Password security

May 28, 2020

*** Note: The NetID Activation/Management screen changes went live on June 11 - View additional information .

This summer, the NetID Activation and NetID Management screens, which can be accessed via the Central...

FileNet Upgrade - what to expect

May 28, 2020
Summary Yale has been working on an upgraded version of FileNet. Testing has been completed and the upgrade is scheduled to launch on June 1, 2020. Details Yale has been working on an upgrade to FileNet, the Enterprise Content Management System. FileNet is a long-term archival document management...

IT Staff Development training for June

May 28, 2020

Hosted by the IT Staff Development team, Tech Talks and InfoSec Chats are part of a series of learning sessions for the IT community. Each session features one of a wide variety of topics targeted toward IT professionals. The team also promotes other staff development opportunities. For June,...

Keeping Zoom up to date

May 14, 2020

Zoom has been rapidly releasing updates for their desktop and mobile Zoom app, to improve security and ease of use. It is critical that you take steps regularly to keep your desktop Zoom app up to date, as Zoom rarely forces updates. Default settings for mobile devices keep apps installed from...

Congrats to graduating STC students

May 14, 2020

Yale is lucky to have extraordinary Student Technology Collaborative (STC) student workers, who have gone above and beyond this semester. These students, who provide technology support and resources to students across campus, have been instrumental in transitioning the student body to remote...

IT Staff Development offerings for May

May 14, 2020

Hosted by the IT Staff Development team, Tech Talks and InfoSec Chats are part of a series of learning sessions for the IT community. Each session features one of a wide variety of topics targeted toward IT professionals. The team also promotes other staff development opportunities. For May,...

Staff movement, new hires, and milestone anniversaries - April 2020

May 14, 2020

Congratulations to IT staff who recently celebrated a milestone, moved, or joined our organization in April. Welcome or congratulate your colleagues using Y-Cards , Yale’s digital greeting cards....

IT Virtual Town Hall May 8 recap

May 14, 2020

IT Town Hall meetings will continue bi-weekly and virtually. Below, you can review submitted questions and John Barden’s answers from the May 8 virtual IT Town Hall meeting.

Is it likely that we are going to restart as a large group or restart in phases? ...

IT Competencies: Results

May 14, 2020

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Results IT Competency

May 14, 2020

Congratulations to Julie McEvoy, who was recently acknowledged for exemplifying the Results Competency.

Over 50 other staff members received notes of Thank You, You Rock, and Kudos in April.

Recognize a colleague or staff member by sending a...

Organizational Excellence team pilots new Business Process Improvement service

May 14, 2020

Over the winter, the Operational Excellence (OE) team piloted the new Business Process Improvement (BPI) service. Chris Farmer and Joe Lott developed and refined repeatable processes, created a BPI toolkit, and practiced elicitation, documentation, and analysis of current processes. The...