IT Update News from 06/2020

Virtual IT Town Hall recap - June 19

June 25, 2020

John opened the Town Hall with an acknowledgement of Juneteenth, an annual holiday celebrated on June 19, which commemorates the end of slavery in the United States.

He then expressed appreciation to everyone who attended and participated in the Climate, Culture, and Inclusion wellness...

Introducing the new two-click service catalog

June 25, 2020

How many clicks does it take you to find a service on the IT website? Do you know about all the IT services available to you? What about services targeted to the faculty, students, and staff you support?

A few months ago, ITS launched a project to improve the...

Application Security Development Standard approved

June 25, 2020

Secure software applications are critically important to Yale’s mission and reputation. Since application security flaws can be introduced at any stage of the software development lifecycle, application security needs to start in planning and remain an ongoing and top priority.


ITSM introduces new request form intake process

June 25, 2020

Each year there are hundreds of requests for IT services submitted via a variety of methods including email, phone, webforms, and through ServiceNow standard requests. Regardless of the submission method, a follow-up contact may be needed to answer some additional questions, sometimes resulting...

Accessible and consistent UI resources for developers

June 25, 2020

The Yale UI Component Library is a resource designers and developers can use to make it easier to build consistent user interfaces that follow Yale’s identity and accessibility standards.

What is it?

The Component Library...

Anti-racism resources provided by YAAA and CCI

June 25, 2020

Review a working document of anti-racism resources that was provided to attendees of the Yale African American Affinity Group (YAAA) “Racial Tension: A Wellness and Mental Health Check-In” on Friday, June 5....

IT Academy recommended training and events - July 2020

June 25, 2020

Hosted by the IT Staff Development team, Tech Talks and InfoSec Chats are part of a series of learning sessions for the IT community promoted through IT Academy’s recommended training and events.

Each session features one of a wide variety of topics targeted toward IT professionals...

Scheduled maintenance - PaperCut - Sunday, June 28

June 25, 2020
Summary PaperCut printers/copiers will not be available on Sunday, June 28, from 7:00 - 11:00 a.m. as maintenance is performed. Reminder: Non-managed workstations or personal devices running a version of PaperCut below 18.3 will need to be manually updated or use one of the workarounds listed below...

Updates on Public Safety, CCI initiatives, and more at IT Leadership Team meeting

June 25, 2020

The Leadership Team met on June 24 to discuss the following projects and updates:

Public Safety Update from Assistant Chief of Police Anthony Campbell

Anthony Campbell, Yale’s Assistant Chief of Police, joined the Leadership Team meeting to share information on Yale’s...

Changes to NetID management and password security

June 12, 2020

The NetID Activation and NetID Management screens, which can be accessed via the Central Authentication Service (CAS) login screen, have been updated to improve password security and meet Yale’s usability and accessibility guidelines.

Screen Design Changes

An example of the new screen...

Staff movement, new hires, and milestone anniversaries - May

June 11, 2020

Congratulations to IT staff who recently celebrated a milestone, moved, or joined our organization in May. Welcome or congratulate your colleagues using Y-Cards , Yale’s digital greeting cards....

Virtual IT Town Hall recap - June 5

June 11, 2020

John opened the Town Hall with an acknowledgement of the passing of Lauren Kerrigan, inviting Ted Hanss to share a few words in her remembrance. Following this, John commented on the recent killing of George Floyd and encouraged IT staff to “support each other and seek to understand different...

Scheduled maintenance - Possible action required - F5 - Tuesday, June 16

June 11, 2020
Summary Yale ITS will perform scheduled maintenance impacting the F5 network on Tuesday, June 16, from 6:00 a.m. - 8:00 a.m. As maintenance is performed, some of Yale’s websites and web-based applications may experience brief connectivity issues lasting up to 10 minutes; please refresh the...

Coming soon: Transition from MyTime to MyTime Lite

June 11, 2020

This summer, most managerial and professional and clerical and technical staff, as well as faculty managers who are time card approvers, will transition to using MyTime Lite for time entry and approval. This supports Yale’s efforts to better secure our computing environment by reducing...

IT supports technology across campus

June 11, 2020

The COVID-19 pandemic has dramatically increased Yale’s dependency on IT to drive public health, operational, and academic activities forward.

Across all departments within IT, colleagues are working tirelessly to support these initiatives and to maintain the level of excellence...