IT Update News from 08/2020

Introducing an easier way to request a Microsoft Teams site

August 20, 2020

We have introduced a new, simplified method for requesting the creation of a Microsoft Teams site. Once inside the Microsoft Teams app, locate the navigation bar, and select the...

Upcoming IT blackout dates

August 20, 2020

The Change Advisory Board asks individuals responsible for managing changes to keep the following black-out dates in mind while planning and scheduling activities over the next several weeks:

Monday, August 24 through Friday, August 28

Student move-in, for...

eCommerce Payment Acceptance Project launches

August 20, 2020

The University is launching the eCommerce Payment Acceptance at Yale project (Project ePAY) to drive the implementation and management of an e-commerce platform for the University. The purpose of this project is to standardize credit card payment acceptance, processing, and reporting...

IT virtual Town Hall - August 14 recap

August 20, 2020

John opened the Town Hall by reflecting on the upcoming return of graduate and undergraduate students to campus. He shared his appreciation (and the appreciation of senior leaders at Yale) for IT’s support to get the campus ready.

In preparation for their return, he highlighted an...

Scheduled Yale internet outage - Sunday, August 9

August 9, 2020
Summary Yale ITS will perform planned maintenance to the campus network on Sunday, August 9, from 5:30—6:30 a.m. Expect up to 45-minute outages affecting Yale’s Internet connections, impacting: Yale VPN and Central Authentication Service (CAS) locally hosted Yale websites Workday, ServiceNow...

Chronicle of Higher Education incident reminds us of DUO Everywhere's importance

August 6, 2020

Yale often receives notifications of security incidents involving non-Yale websites. These incidents can expose the username and password you use to login to non-Yale sites. For that reason, it is important not to use your Yale password for non-Yale systems. Sometimes we forget or are not sure...

Scheduled F5 maintenance - Possible action required - Saturday, August 22

August 6, 2020
Summary Yale ITS will perform scheduled maintenance impacting the F5 network on Saturday, August 22, from 6:00 a.m. - 9:00 a.m. As maintenance is performed, some of Yale’s websites and web-based applications may experience brief connectivity issues lasting up to 10 minutes; please refresh the...

Progress on recent projects reviewed at IT Leadership Team

August 6, 2020

The Leadership Team met on July 30 to discuss the following projects and updates:

ITS Portfolio: FY20 Wrap-up and FY21 Kickoff

Thanks to some excellent planning, there is a noticeable amount of improved clarity around projects, heightened visibility around risks, and a better...

Papercut Mobility printing for students

August 6, 2020

Papercut Mobility allows students to print and release a print job from a BluePrint queue using an Android or iOS mobile device. This feature allows for driverless printing and touchless releasing of jobs from a designated BluePrint printer. This will be available to students in Fall 2020 to...

New Cafe IT and other IT Academy events and training

August 6, 2020

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series, recommended online training offerings, and learning events to support the professional growth and staff development of Yale’s IT community.

Speaker series expands its scope

The IT...

Coming soon: Software asset management

August 6, 2020

IT Finance and the Service Management team will be re-launching software asset management in ServiceNow in August. We will provide Service offering managers with detailed information about their approvals related to software titles associated with this service at the Thursday, August 13 Service...

IT virtual Town Hall July 31 recap

August 6, 2020

John opened the Town Hall by remarking on an increased number of individuals returning to campus as academic programs are resuming in a few short weeks. He shared that, when classes resume, the University is planning on longer class days to accomodate fewer classrooms, and that this has...

Staff movement, new hires, and milestone anniversaries - July 2020

August 6, 2020

Congratulations to IT staff who recently celebrated a milestone, moved, or joined our organization in July. Welcome or congratulate your colleagues using Ycards , Yale’s digital greeting cards....

Consider your technology needs before Fall 2020

August 6, 2020

As an increasing number of students, faculty, and researchers return to campus this fall, IT has developed the following checklist to ensure that managers and their staff are equipped with the technology they need to accomplish their work.

Please review the following before the start of...

Yale Central ID Center open by appointment

August 5, 2020

Beginning Monday, August 3, 2020, the Central ID Center will be open Monday – Friday 9:00 a.m. to 3:00 p.m. by appointment only. This is being done to maintain social distancing. The Medical School ID Center will remain closed. Please...