IT Update News from 03/2021

Bringing our PBX phone system into the future

March 18, 2021

Think back to the year 2000. After recalling the Y2K bug, do you remember the type of cellular phone that you used? The chances are good that you were using either a Nokia or an early version of a Blackberry. For some locations on the Yale University campus, telephones are from the same vintage...

Possible action required - Test applications in preparation for Shibboleth change on April 18

March 18, 2021
Summary Yale ITS will upgrade Shibbloleth on Sunday, April 18. Possible action required: Individuals responsible for SAML-protected applications must test their applications before Sunday, April 18 . We have created an alternate upgraded Shibboleth Identity Provider (IdP) for this...

IT virtual Town Hall recap - March 5, 2021

March 18, 2021
John opened the meeting by reflecting on some recent challenges in our backdrop. From the massive public utility failure a few weeks ago in Texas to the balancing act that public schools face, closing when they have COVID-19 cases while experiencing continued high-pressure to reopen. He referenced...

Workplace Survey Initiatives update - March 18, 2021

March 18, 2021

The ITS Leadership Team and the ITS Climate, Culture, and Inclusion (CCI) Task Force continue to make workplace improvements through the nine separate initiatives derived from the...

Taking a giant leap forward in sharing Yale's collections with the world

March 18, 2021

Yale’s museums are amongst the oldest and largest university museums globally, with a mission to advance academic scholarship at Yale and beyond. The museums have close to two million digitized objects that make up their collections. Ensuring that these images are available via the web is...

MSS Roadshow update & MSS 301 coming soon

March 18, 2021

Thank you for your enthusiastic participation in both MSS 101 and MSS 201 classes. MSS 201 wrapped up in early February with 280 participants. To date, the total attendance is over 750 people for the two courses. These courses are part of the MSS...

Get trained on the new way to keep Yale IT Systems secure

March 18, 2021

On Monday, March 8, Yale’s Information Security Office introduced a new process. The Security Planning Assessment (SPA) is the new way to ensure the security of Yale IT Systems. The SPA process replaced the existing Security Design Review (SDR) process. The new process advances an ITS goal...

Skill up - Learn to use Python on the Yale HPC Clusters with this free training workshop

March 18, 2021

In collaboration with the Data Science in the Neurosciences study group, this Yale Center for Research Computing workshop on Using Python on the Yale Clusters will cover how to get GPUs, set up an environment on Yale’s High Performance Computing (HPC) clusters, and run Python and Jupyter...

NGN project update

March 18, 2021

With the successful completion of five pilot buildings last December, the NGN team is now actively working to transition buildings throughout the Medical Campus. Following the Medical Campus, the team will move to West Campus and then northward from the Medical Campus. We expect the full NGN...

ServiceNow launches system status subscription service and enhanced functionality for requests

March 4, 2021

The Service Management team has been busy developing new tools to help you get your work done. These include a new system status subscription service and enhanced functionality for requests.

System Status Subscription Service

You can now say up to date on planned and unplanned outages...

Yale's 10,000-mile Fiber Backbone

March 4, 2021

While many of us don’t think about how data travels across the Yale network, one team focuses on making sure it does. The Wired Infrastructure team manages o ver 10,000 miles of cable connecting over 350 buildings and 1300 closets through Yale’s Fiber Backbone.

The Fiber...

Rating and Rewarding: The next "season" in ITS Performance Management

March 4, 2021

By early February, all ITS team members should have given or received their mid-year reviews. For M&P staff, reviews inform merit or salary recommendations, while Local 34 team members’ increases are established within their contract.

As we begin the “Spring” Rating/Rewarding phase...

IT Academy - March 2021

March 4, 2021

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings, and learning events to support the professional growth...

Staff movement, anniversaries, and new hires - February 2021

March 4, 2021

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in February. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Scheduled maintenance - Antivirus (Cylance) upgrade - March 11 - March 18

March 4, 2021
Summary ITS will perform rolling upgrades of the Cylance Antivirus software beginning at 9:00 a.m. on Thursday, March 11 (for all ITS computers with Cylance Antivirus software installed) and 9:00 a.m. on Thursday, March 18 (for all remaining devices). This maintenance will continue for several days...

Set your project up for success, before you even start

March 4, 2021

Have you encountered a surprise software bug or unexpected downtime of an application? Have you ever wished for help proactively identifying issues before they bubble up and cause problems? The ITS Quality Assurance (QA) & Testing team is here to help with incorporating QA Testing into your...

Security Planning Assessment replaces Security Design Review process on March 8

March 4, 2021

On Monday, March 8, Yale’s Information Security Office is introducing a new process. The Security Planning Assessment (SPA) is the new way to ensure the security of Yale IT Systems. The SPA process will replace the existing Security Design Review (SDR) process. The new process advances an...