In November 2022, Yale ITS will launch the Field Service Management (FSM) application within ServiceNow for the Distributed Support Providers, Telecom, Audio & Visual Support, and the Student Technology teams.
This application will help technicians manage work tasks performed in various...Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in August. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Highlights from the IT Leadership Team meeting hosted on September 7 included:
IT Job Family Redesign pilotBlanche Temple updated the group on the status of the Pilot, including:
A meeting with the University Labor Relations team will be held in September to begin planning for ITS...As in past years, our FY23 Budget proposal remains focused on meeting the diverse and evolving needs of the Yale community. There are good signs that the time we have spent over the last five years building our current foundation has transformed ITS into a more resilient and reliable unit that...
We all access data–both at home and on campus–but we don’t always consider how well we’re protecting it.
Do you ever think about what and how much data you have and share online? Do you know how to...
We all access data–both at home and on campus–but we don’t always consider how well we’re protecting it.
Do you ever think about what and how much data you have and share online? Do you know how to...
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings ,...
